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Customer Care with Finnish
| Nombre de la empresa: | ACS - Affiliated Computer Services, Inc. |
Ya no se aceptan más candidaturas para esta oferta.
Ubicación
| Población: | Barberà Del Vallès |
| Provincia: | Barcelona |
| País: | España |
Descripción
| Puesto vacante: | Customer Care with Finnish | |
| Categorías: |
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| Número de vacantes: | 1 | |
| Descripción de la oferta: | Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology, services and outsourcing offerings, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and supplies for production and office environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and information technology outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries. We have over 400 employees in our offices in the outskirts of Barcelona and you will work in a multicultural environment in a growing and dynamic company, with opportunities to learn and develop in one of the top F&A Outsourcing providers on the market. ACS in Barcelona offers their employees activities like Beach volley, weekend trips, reward and recognition program, constant learning and development a competitive base salary and an attractive bonus system. We are currently recruiting Customer Service Agent for our new client in Barcelona. The main activities will be strictly related to Customer Care & Sales Order Entry. The duties will include: •Handling emails, faxes and calls directed to Customer Services •Customer care duties prior or besides orders: product information, stock availability, service level capacity, pricing confirmation, samples and new customer delivery account creations •Order Creation: edits and cancellations based on customer requests and processes •Customer inquiries on delivery tracking and back orders •Customer queries after deliveries: processing, suggesting solutions to parties involved |
Requisitos
| Estudios mínimos: | Diplomado |
| Experiencia mínima: | Al menos 1 año |
| Requisitos mínimos: | We are looking for candidates with: • Fluent Finnish • Previous experience in customer service/administrative tasks/accountancy • Good computer/Excel skills • Good communication skills • Orientation towards good customer service • Motivation to learn • Ability to work as part of the team in multilingual environment |
Contrato
| Jornada laboral: | Completa |
