Bar & Lounge Manager

Nombre de la empresa: Hotel W Barcelona

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Ubicación

Población: Barcelona
Provincia: Barcelona
País: España


Descripción

Puesto vacante: Bar & Lounge Manager
Categorías:
Turismo y restauración - Restauración
Nivel: Dirección / gerencia
Personal a cargo: 51 - 100
Número de vacantes: 1
Descripción de la oferta: MEDITERRANEAN INSPIRATION
An avant-garde icon of stunning architecture rising high above the Mediterranean in Spain's most dynamic and stylish city, W Barcelona is designed by world-famed architect Ricardo Bofill. Located along the famed boardwalk La Barceloneta, the launch of W Barcelona brings an unprecedented sensory multiplex of entertainment, recreation, culinary delights, nightlife, and hospitality to one of the most exciting European destinations.
What Are We Looking For?
As "Talent", you represent that lifestyle to our guests. You are the soul behind the brand and you bring it to life. We don't call W employees "Talent" for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand and they "get it". W Talent are as unique as the Brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best. W Hotels offers competitive salaries, unique benefits and exciting perks.

VENUE DESCRIPTION
The WET® Deck, open from 1st April to 31st October, is unique to W Barcelona. It offers 2 large pool lounges, serving beverage and food daily for up to 300 guests at a time. Innovative cocktail culture and live cooking inspire hotel guests and Barcelona locals alike. WET® Deck by day is the ultimate venue to rest and recover, with full beverage / food service and complimentary amenities. As the sun goes down WET® deck transforms into the ultimate insider destination, featuring exclusive resident and international DJs and electric W Happenings.
WET® Deck is a high volume / pressure venue, extremely intensive especially in the peak summer months. The team has over 50 talents, including supervisors, waiters, bartenders and hostesses. Training and coaching are essential to achieve service goals. Operating hours are from 9am to 3am daily. The ideal candidate has at least 3 years experience in F&B supervision, focus on bar management, and a proven track record in team leadership (minimum 30 team members).
MAIN TASKS & RESPONSIBILITIES:

* Responsible for the review and implementation of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
* Coordinate with all applicable departments to ensure the highest level of product and service delivery.
* Coordinate and administer operations of the venue.
* Guide, train, supervise and direct staff in all operations in your outlet.
* Communicate effectively, both verbally and in writing to provide clear direction to the staff.
* Assign and instruct in details of work. Observe performance and encourage improvement where necessary.
* Communicate with guests and talent in a positive and clear manner. Listen to and understand requests, respond with appropriate actions and provide accurate information. Remain calm and alert, serving as a role model for your team.
* Field customer complaints by conducting thorough researesearch of the situation in order to choose the most effective solutions.
* Make decisions and take actions based on previous experience and good judgment.
* Schedule staff and allocate product and equipment according to size of function and/or house count.

This job description is not an exclusive or exhaustive list of all job functions that a talent in this position may be asked to perform from time to time.


Requisitos

Estudios mínimos: Formación Profesional Grado Superior - Hostelería y Turismo
Experiencia mínima: Al menos 3 años
Requisitos mínimos: REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
• Minimum of 3 years experience in leading a restaurant/bar team
• Passion for F&B and service
• Able to work and deliver results under pressure
• Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable)
• Requires good communication skills, both verbal and written.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel.
• Ability to assess/evaluate performance fairly.
• Knowledge of hotel and competitive environment
• Desire to participate as part of a team.
• Good team player
• Valid working permit for Spain


Contrato

Tipo de contrato: De duración determinada
Jornada laboral: Completa