FRENCH HELPDESK FOR A INTERNATIONAL COMPANY

Nombre de la empresa: Empresa de Consultoría de Servicios

Ubicación

Población: Barcelona
Provincia: Barcelona
País: España


Descripción

Puesto vacante: FRENCH HELPDESK FOR A INTERNATIONAL COMPANY
Categorías:
Atención a clientes - Atención al cliente
Departamento: Producción
Nivel: Empleado
Número de vacantes: 5
Descripción de la oferta: Our company offers specialised consultation in the optimization of the technical and human resources departments of customer service; adapting them to the needs of the organization. We provide Audit, Quality control, Training, Process Consulting, satisfaction surveys and staff selection.

We work with the most advanced tools, allowing us to improve the overall quality of call centre service, playing an essential part in the creation of value to the customer and therefore a source of great benefit to our clients businesses, increasing efficiency and reducing costs.

We are recruiting several agents with NATIVE FRENCH for an international helpdesk

The TASKS will be:
- Help Desk technical support.
- Dealing with clients (Company employees) software, hardware or networking issues and solving computer queries in general.

WE OFFER:
- Full on the job training.
- Dynamic multinational work environment
- Immediate Incorporation
- Full time position Monday to Friday.
- Weekly rotating shifts (day/night/weekend)
- Working area: Barcelona.
- Spanish classes
- Competitive salary: 17.702 euros gross/year + restaurant vouchers and medical insurance.
- Job security.

REQUIREMENTS:
- Highly valuable having previous experience as a Helpdesk assistant but not necessary as training will be provided.


Requisitos

Estudios mínimos: Cursando: Educación Secundaria Obligatoria
Experiencia mínima: No Requerida
Imprescindible residente en: Provincia Puesto Vacante
Requisitos mínimos: -Native French
-Fluent English
-Good comunication skills

Requisitos deseados: - Previous experience at a Helpdesk or having good computer skills and knowledge of networking are desirable but not essential as full on the job training is provided.


Contrato

Duración: Long term
Jornada laboral: Completa
Horario: rotation


Salario

Salario: 15.000 € - 18.000 € Bruto/año
Comisiones / incentivos: ticket restaurant