Restaurant & Banqueting Manager

Nombre de la empresa: Hotel W Barcelona

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Ubicación

Población: Barcelona
Provincia: Barcelona
País: España


Descripción

Puesto vacante: Restaurant & Banqueting Manager
Categorías:
Turismo y restauración - Hostelería
Nivel: Mando Intermedio
Personal a cargo: 21 - 50
Número de vacantes: 1
Descripción de la oferta: Starwood Hotels & Resort Worldwide, Inc, one of the leading hotel & leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchiser of hotels and resorts with the following internationally renowned brands; St Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Meridien®, Aloft® and Element®.
For more information, please visit www.starwoodhotels.com.

MEDITERRANEAN INSPIRATION
An avant-garde icon of stunning architecture rising high above the Mediterranean in Spain's most dynamic and stylish city, W Barcelona is designed by world-famed architect Ricardo Bofill. Located along the famed boardwalk La Barceloneta, the launch of W Barcelona brings an unprecedented sensory multiplex of entertainment, recreation, culinary delights, nightlife, and hospitality to one of the most exciting European destinations.

What Are We Looking For?
As "Talent", you represent that lifestyle to our guests. You are the soul behind the brand and you bring it to life. We don't call W employees "Talent" for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand and they "get it". W Talent are as unique as the Brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best. W Hotels offers competitive salaries, unique benefits and exciting perks.

JOB DESCRIPTION
W Barcelona is looking for a strong manager to our the newest venue. The ideal candidate has at least 3 years experience in F&B supervision and Banqueting Operations, with a proven track record in team leadership (in a team of minimum 15 pax). This person will be in charge of the beach restaurant; a venue that will be used for a la carte service as well as banqueting events.


MAIN TASKS & RESPONSIBILITIES:

* Review all written communication, i.e., resumes, daily/weekly, Banquet Event Orders to determine appropriate staffing levels, room/station assignments and enhancements as they relate to restaurant set-ups.
* Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
* Coordinate with all applicable departments to ensure the highest level of product and service delivery.
* Coordinate and administer operations of the venue.
* Guide, train, supervise and direct staff in all operations in your outlet.
* Communicate effectively, both verbally and in writing to provide clear direction to the staff.
* Assign and instruct in details of work. Observe performance and encourage improvement where necessary.
* Communicate with guests and talent in a positive and clear manner. Listen to and understand requests, respond with appropriate actions and provide accurate information. Remain calm and alert, serving as a role model for your team.
* Field customer complaints by conducting thorough research of the situation in order to choose the most effective solutions.
* Make decisions and take actions based on previous experience and good judgment.
* Develop and implement standard operating procedures for service.
* Schedule staff and allocate product and equipment according to size of function and/or house count.


Requisitos

Estudios mínimos: Bachillerato
Experiencia mínima: Al menos 3 años
Requisitos mínimos: REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
• Minimum of 3 years experience in leading a restaurant/banqueting team
• Passion for F&B and for service
• Able to work and deliver results under pressure
• Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable)
• Requires good communication skills, both verbal and written.


Contrato

Tipo de contrato: De duración determinada
Jornada laboral: Completa