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Telesales Manager
| Fecha de la oferta: | 23-05-2012 |
Ofertas de trabajo en Softonic.com |
| Nombre de la empresa: | Softonic.com | |
| [ Mostrar más información ] |
Ubicación
| Población: | Barcelona |
| Provincia: | Barcelona |
| País: | España |
Descripción
| Puesto vacante: | Telesales Manager | |
| Categorías: |
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| Departamento: | Sales | |
| Nivel: | Especialista | |
| Número de vacantes: | 1 | |
| Descripción de la oferta: | Softonic is a worldwide market leader in software downloads, awarded Best Place to Work in Spain, and top ranked as a European Best Workplace, was founded and is based in Barcelona with offices also in Madrid, Tokyo, San Francisco and Shanghai. Softonic is an international company, driven by constant expansion, serving as reference for a multilingual audience. Join our Business Team to support us on our goal of sustaining the company’s face paced growth as well as our international expansion and serving our clients throughout worldwide markets. SoftonicAds is Softonic´s proprietary self-service advertising platform targeting software and technology related companies. As a Google Adwords alike platform, advertisers are allowed to bid on keywords or specific sections of Softonic websites and pay only per performance: pay per click or pay per download of a software. In order to build the Outbound Sales Team, which will consist on both internal sales representatives and mainly outsourced telesales agents, with the goal of driving qualified leads/registrations to SoftonicAds, we are looking for an experienced Telesales Manager. Responsibilities - Analyze and select external Call Centre firms and lead the relationship with them to carry out the Outbound Sales action plan for SoftonicAds globally, generating qualified leads/active accounts in the system. - Supervise and monitor outbound agents and ensure the Softonic brand integrity and value proposition are maintained at all times. - Update, train and coach Call Center staff on latest Product developments, campaigns and enhancements. - Set weekly and monthly sales targets and apply improvements to the campaign and messages accordingly, to assure improved sales agents performance. - Establish and meet/exceed sales goals and objectives in production, revenue and quality - Report on a weekly basis on call centre staff performance ( conversion to qualified lead, conversion to sales, etc ), objections, product needs, opportunities etc and make appropriate program changes. - Coordinate directed incentive programs and motivate team to assist in achieving Revenue goals. -Create a positive team environment and motivate sales agents to achieve top performance and financial goals. - Meet with direct reports and supervisory team regularly to review current programs and team performance, obtain feedback, evaluate and adjust procedures, and review upcoming programs. - Partner effectively with Marketing and Product Management to provide feedback from the customer, and communicate marketing needs for sales support. |
Requisitos
| Estudios mínimos: | Licenciado - Administración y Dirección de Empresas |
| Experiencia mínima: | Al menos 3 años |
| Requisitos mínimos: | - 3+ years business-to-business telemarketing or sales contact center management experience, with a proven ability to lead, train, coach, and motivate for sales excellence. - Computer literate with MS Office and CRM tools deep knowledge. - Previous call center or reservation agent experience - Desired previous advertising or online services sales experience. - Analytical skills with demonstrated ability to create and analyze reports - Good verbal and written communication skills - Analytical skills with demonstrated ability to create and analyze reports - Good verbal and written communication skills. - Fluent in English and Spanish is considered as a plus. |
Contrato
| Duración: | 6 + 6 + Indefinido |
| Jornada laboral: | Completa |
| Horario: | Lunes a Viernes (FLEXIBILIDAD) |
