Customer Service Assistant

Nombre de la empresa: BIGBANK

InformaciónYa no se aceptan más candidaturas para esta oferta.


Ubicación

Población: Madrid
Provincia: Madrid
País: España


Descripción

Puesto vacante: Customer Service Assistant
Categorías:
Atención a clientes - Atención al cliente
Nivel: Empleado
Número de vacantes: 1
Descripción de la oferta: BIGBANK AS is a specialized credit institution focused on providing consumer loans and deposits to clients in Estonia, Latvia, Lithuania, Finland, Spain and Sweeden, and operating on cross-border basis in Germany and Austria markets. Besides universal banks and leasing companies BIGBANK is one of the largest lenders in the Baltic states focused on private individuals. Additional information can be found on http://www.bigbank.es/
The main objective of the Customer Service Assistant is to ensure an effective and appropriate department work and contribute to the smooth functioning of the department routine work processes and activities
Main responsibilities:
1. Ensure the timely movement of required information in the department
2. Sending, receiving, scanning, registering in the department respective registers (electronic document register, internal post register) and delivery to addressees of documents and shipments of the department.
3.Mail control, send and reception of documents and distribute in the department.
4. Adding data into the internal program.
5. Archival processing of document which are to be achieved, pursuant to the procedure established at the branch.
6. To scan documents sent to the department by post, send to the archive and notify the customer administrators by e-mail of the received document.


Requisitos

Estudios mínimos: Formación Profesional Grado Superior - Administración
Experiencia mínima: Al menos 1 año
Requisitos mínimos: 1. At least High School education,
2. Prior experience as an assistant position,
3. Verbal and written Spanish on an advanced level,
4. Verbal and written English on an intermediate level,
5. Computer literacy, ability to use the database, spreadsheet and data processing software required in the position and ability to use the Internet.
6. Good communication skills, ability to use initiative and organisational skills, ability to work under pressure, sense of responsibility and accuracy, ability to articulate verbally and in writing.


Contrato

Tipo de contrato: De duración determinada
Jornada laboral: Completa