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SERVICE OWNER
| Nombre de la empresa: | HOTELBEDS |
Ya no se aceptan más candidaturas para esta oferta.
Ubicación
| Población: | Palma De Mallorca |
| Provincia: | Illes Balears |
| País: | España |
Descripción
| Puesto vacante: | SERVICE OWNER | |
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| Número de vacantes: | 1 | |
| Descripción de la oferta: | Being part of the Architecture Office within the development team, the successful candidate will assume responsibility as Service Owner, who is the maximum responsible for delivering a particular service (or set of services) and guarantee the agreed service levels. The services owned are Business services in the leisure travel industry, like for example: - Availability engine - Valuation engine - Booking engine - Contract module The main responsibilities of this position are: • Negotiate SLAs (Service Level Agreements) with business areas • Responsible for a service design that guaranties the availability according to SLAs • Ensure that the provided service is aligned with the business requirements (both functionally and in terms of performance) participating in new projects analysis and architecture definition • Evaluate the impact of any new project on the service owned • Functional and technical responsibility for the service owned • Has a global vision of the service owned and interacts with IT Project Managers , team of technical specialists, developers and operations support team thru SDLC (System Development Life Cycle) phases • Reports on service levels |
Requisitos
| Estudios mínimos: | Diplomado |
| Experiencia mínima: | Al menos 3 años |
| Requisitos mínimos: | - University Degree or higher in Technology or related field - Minimum 5 years of professional experience with a similar role in SDLC (requirements analysis, architecture or functional analysis and design, development, risk analysis, team leading) or as an IT Service Manager (SLM, Service Owner, etc…) - Software development and architecture methodologies - Development knowledge with Java and Oracle database - Experience in reporting to Head Senior Management - High level of English (written and oral) - Good communication skills - Ability to work under pressure - Client and results orientated - Team player - Problem solving / High level of autonomy and organization. |
| Requisitos deseados: | - Leisure travel business services knowledge and experience - AGILE project management - SCRUM - ITIL Service management or Foundations - Master in IT Management |
Contrato
| Jornada laboral: | Completa |
