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Datos de la empresa

Descripción de la empresa

Sitel es una multinacional americana dedicada al sector de Contact Center y la gestión multicanal con más de 16 años de experiencia en España.
Tenemos delegaciones en Madrid, Sevilla, Barcelona, y Zaragoza con más de 4.500 puestos de trabajo.
Somos un referente indiscutible en el sector en nuestro país ofreciendo servicios de Gestión de Relaciones con el Cliente a través de sus contact centres y plataformas multicanal (teléfono, correo, redes sociales, fax, SMS, email, web call, chat y ventas presenciales).
Además, tenemos presencia en los cinco continentes en más de 25 países donde trabajamos en 36 idiomas diferentes y somos un equipo de más de 57.000 personas a nivel mundial.

Prestamos servicio a más de 300 empresas, de las cuales más de 80 forman parte de la lista Fortune US 500, es decir, las principales empresas de todos los sectores confían en los servicios de Sitel para alcanzar sus objetivos.

- Ofrecemos soluciones innovadoras,
- Pensamos como nuestros clientes,
-Creamos metodologías globales.

8 ofertas en SITEL

  • French 1st Level Support Agents Tourism sector.

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 9h

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - `a great place to work`. Do you want to be part of a globally recognised operation? Then think Sitel - `a great place to work`. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won`t find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting French native speakers with a good level of spanish to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: Temporal contract- summer campaign Salary: colective agreement 1.021r/gross Training period start on 27 of May ·Working Hours: Part time de 8 a 14h or 11-19h ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • Tecnico de PRL (baja maternidad)

    SITEL (Zona Barcelona)

    • Barcelona
    • 08 de abr

    Compañía líder mundial en servicios de Gestión de Relaciones con el Cliente. Con 30 años de experiencia en el sector, los 56.000 empleados y empleadas dan soporte a los clientes a través de servicios de contact center CRM, que permiten prever y medir el retorno de la inversión, al tiempo que aumentan la lealtad de los consumidores, incrementan las ventas y mejoran la eficiencia. Necesitamos incorporar un técnico de PRL para sustitución de maternidad. Descripción: - Supervisar el cumplimiento de la normativa de PRL. - Formación en materia de prevención de riesgos. - Elaboración de planes de seguridad, evaluaciones de riesgos, procedimientos de trabajo de seguridad. - Evaluaciones de riesgos y planes de emergencia. - Mantenimiento control y seguimiento de certificaciones ISO 9001, 14001 y OSHAS. - Control, gestión e investigación de accidentes - Preparación y atención de auditorias internas y externas. Requisitos: - Experiencia en servicio de Prevención Propio. - Imprescindible Máster en Prevención de Riesgos Laborales (3 especialidades). - Ingles muy alto - Habilidades de negociación - Dominio del paquete Office Ofrecemos: - Horario de lunes a jueves de 9 a 18, viernes de 9 a 15 - Contrato sustitución por maternidad. - Salario convenido licenciada, 22289.54

    • Jornada completa
    • Salario no especificado
  • Customer Service Representative - German Market (M

    SITEL (Zona Madrid)

    • Lisboa
    • 14 de may

    About us: SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 30 years and now with a team of 850 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities: We are currently recruiting German speakers to perform the role of Customer Service Advisor to one of the best social networking service, that connects people to unique tourism experiences. We are seeking people with the passion for tourism willing to help every customer to feel at home away from home. Based in our office in Lisbon you will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with SITEL Portugal a successful career. Education: ·High School diploma OR directly related work experience Experience Target: ·Call Center experience; ·Excellent Communication skills and Client oriented. Knowledge/Skills/Abilities: ·German native speaker (eliminatory); ·Strong English knowledge both spoken and written (eliminatory); ·Excellent listening and written/oral communication skills in supported languages ·Patience, empathy, and ability to manage stress; ·A motivated and enthusiastic personality ·Self-organized, planning and prioritization skills Other Information: Full-time 8h/day, 24/7, from Monday to Sunday Base salary (x14 months) + Lunch fee + Monthly Performance Bonus + Private health insurance Work place: Saldanha, Lisbon Starting Date: 08/06/2015 (in Lisbon)

    • Jornada completa
    • Salario no especificado
  • Travel and Tourism Industry - Spanish and English

    SITEL (Zona Madrid)

    • Lisboa
    • 13 de may

    Summary of Primary Job Responsibilities We are currently recruiting Spanish speakers to perform the role of Customer Service Advisor to one of the best social networking service, that connects people to unique tourism experiences. We´re seeking people with the passion for tourism willing to help every customer to feel at home away from home. Based in our office in Lisbon you will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with SITEL Portugal a successful career. Education · High School diploma OR directly related work experience Experience Target · Call Center experience; · Excellent Communication skills and Client oriented. Knowledge/Skills/Abilities · Spanish native speaker (eliminatory); · Strong English knowledge both spoken and written (eliminatory); · Excellent listening and written/oral communication skills in supported languages · Patience, empathy, and ability to manage stress; · A motivated and enthusiastic personality · Self-organized, planning and prioritization skills Starting date: ASAP (in Lisbon) Other Information: · Full-time 8h shifts from 07am/23pm, 7 days per week; · Workplace: Parque das Nações, Lisbon, Portugal; · Base salary (x14 months) + €6,17 per day Meal Allowance + until €100 Monthly Performance Bonus + Private health insurance; · Training fully paid by SITEL and included in the work contract; · Career opportunities and good work environment; · SITEL provides private health insurance to all employees, after 6 months of work; · Start Date: ASAP · Training fully paid by SITEL and included in the work contract; · Career opportunities and good work environment; · SITEL provides private health insurance to all employees, after 6 months of work; · We can help you finding accommodation in Lisbon; To view the complete list of opening, visit: www.sitel.com `careers.portugal@sitel.com with ref.: infojobs / spanish / air

    • Jornada completa
    • Salario no especificado
  • Spanish Technical Support _ in Lisbon (M/F)

    SITEL (Zona Madrid)

    • Lisboa
    • 06 de abr

    SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 850 associates. We believe Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are now growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities Currently we are recruiting for a SITEL partnership worldwide company that operates in IT Business market, in the field of Technical Support, for the position of Inbound 1st Level Agent - Helpdesk, for the Spanish market. Education High School degree (minimum) Experience Target Experience in Contact Center Helpdesk Technical Support Experience is a plus Experience in Troubleshooting and solving problems Experience in dealing with difficult customers Knowledge/Skills/Abilities Spanish Native Speaker (Eliminatory) Strong Knowledge of English (training will be provide in English) Technical knowledge and IT background (preferable) Excellent Communicational skills Team-Player Pay Rate: €800 Base Salary (x14 months) + €50 Technical support complement + €6,17 Meal Allowance + until €100 Monthly Performance Bonus Full-time: 8h/day, between 7:00am and 5pm from Monday to Friday Work place: Lisbon city center - Portugal Base salary (x14 months) + Lunch fee + Monthly Performance Bonus Career opportunities and good work environment Sitel provide private health insurance to all employees, after 6 months of work We can help you finding accommodation in Lisbon Start Date: ASAP (in Lisbon) To apply send your CV in English to careers.portugal@sitel.com with ref.: HD/SP/0415.

    • Jornada completa
    • Salario no especificado
  • TELEOPERADOR/A RECEPCIÓN-VENTAS COMPAÑÍA AÉREA

    SITEL (Zona Sevilla)

    • San Juan De Aznalfarache
    • Hace 8h

    Sitel, multinacional americana del sector del telemarketing selecciona para su centro ubicado en San Juan de Aznalfarache Teleoperadores/as para el servicio de recepción de llamadas orientado a la venta para una compañía aérea. Se requiere: -Disponibilidad horaria para trabajar de lunes a domingos(fines de semanas alternos) entre las 07.00 y las 23.00 con contrato de 25 horas semanales -Nivel alto de informática. -Habilidades comunicativas y comerciales. -Valorable nivel bilingüe de inglés. Se Ofrece: -Contrato laboral por obra o servicio por ETT, de 25 horas semanales -Salario de 8,31 € brutos /hora(plus de gestor incluido) -Formación previa de 6 semanas de duración de lunes a viernes, selectiva, previa al contrato y becada con 10€/brutos día una vez superado el periodo de prueba

    • Jornada parcial - indiferente
    • Salario no especificado
  • TELEOPERADOR/A EMISIÓN VENTAS 39 HS TARDES

    SITEL (Zona Sevilla)

    • Sevilla
    • Hace 8h

    Sitel, multinacional americana líder en el sector del telemarketing, selecciona para su centro ubicado en San Juan de Aznalfarache(Edif. Invarsa)teleoperadores/as para servicio de VENTAS de tarjetas bancarias. Se ofrece: -Contrato laboral a través de ETT por obra o servicio de 39 horas semanales -Jornada de lunes a viernes en horario de 13.00 a 21.00 -Salario de 7,51 euros/brutos hora + incentivos -Formación previa de 4 días de duración de lunes a viernes de 13.00 a 21.00 Se requiere: - Amplia experiencia comercial, preferiblemnte en el sector del contact center y/o ventas tarjetas bancarias. -Disponibilidad para realizar una formación de 4 días de duración de lunes a viernes. -Disponibilidad para trabajar de lunes a viernes en turno de tarde de 13.00 a 21.00. -Nivel medio-alto de informática.

    • Jornada completa
    • Salario no especificado
  • ASESOR/ACOMERCIAL CON DISCAPACIDAD TARDES

    SITEL (Zona Sevilla)

    • Sevilla
    • 07 de may

    Sitel, multinacional americana líder en el sector del telemarketing, selecciona para su centro ubicado en Avda. República Argentina teleoperadores/as para servicio de VENTAS para importante empresa de telecomunicaciones. Se ofrece: -Contrato laboral por obra o servicio de 30 horas semanales -Jornada de lunes a viernes en horario de 15.00 a 21.00 -Salario de 849?/brutos mes + incentivos -Formación previa de 3 semanas de lunes a viernes de 8.00 a 16.00 Se requiere: -Discapacidad igual o superior al 33% -Disponibilidad para realizar formación de 3 semanas de duración de lunes a viernes. -Disponibilidad para trabajar en turno de tarde. -Experiencia previa en ventas. -Nivel medio-alto de informática. -Gusto y conocimineto de las nuevas tecnologías.

    • Jornada parcial - tarde
    • Salario no especificado