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Datos de la empresa

Descripción de la empresa

Sitel es una multinacional americana dedicada al sector de Contact Center y la gestión multicanal con más de 16 años de experiencia en España.
Tenemos delegaciones en Madrid, Sevilla, Barcelona, y Zaragoza con más de 4.500 puestos de trabajo.
Somos un referente indiscutible en el sector en nuestro país ofreciendo servicios de Gestión de Relaciones con el Cliente a través de sus contact centres y plataformas multicanal (teléfono, correo, redes sociales, fax, SMS, email, web call, chat y ventas presenciales).
Además, tenemos presencia en los cinco continentes en más de 25 países donde trabajamos en 36 idiomas diferentes y somos un equipo de más de 57.000 personas a nivel mundial.

Prestamos servicio a más de 300 empresas, de las cuales más de 80 forman parte de la lista Fortune US 500, es decir, las principales empresas de todos los sectores confían en los servicios de Sitel para alcanzar sus objetivos.

- Ofrecemos soluciones innovadoras,
- Pensamos como nuestros clientes,
-Creamos metodologías globales.

9 ofertas en SITEL

  • Bilingual Spanish-Portuguese speakers

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 8h

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting bilingual Spanish and portuguese speakers to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: 1.021€ gross/30 h/12 pays Other ·Training period provided by Sitel, starting next 13/07/15 ·Working Hours: Part Time or full time ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • Greek Customer Service Agents.

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 3h

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting Greek native speakers to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: Salary: colective agreement 1.328/gross /39 h week/12 pays. 1021€ gross/30 hours ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • Italian Customer Service Agents.

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 8h

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting Italian native speakers to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: 1.021€ gross/30 h week Other ·Training period provided by Sitel, starting next 13/07/15 ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • Conseiller téléphonique pour une vente d'assurance

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 1d

    Sitel a débuté ses opérations en Espagne, sur le marché des centres de contacts, en 1998. Sitel Espagne se positionne comme l'un des principaux acteurs du marché français de l'externalisation de la Relation Client et du BPO (Business Process Outsourcing). Chez Sitel nous pensons que nos équipes sont le facteur clé de notre réussite et que la qualité de nos opérations est la condition première de notre développement. Pour satisfaire nos clients et les clients de nos clients, nous attachons une attention particulière au recrutement, à la formation et à l'évolution de nos collaborateurs. Sitel propose des postes dans tous les métiers de la Relation Client. Sitel dans le monde : ·52 000 collaborateurs ·36 langues de travail ·135 sites répartis dans 26 pays ·3 millions de contacts par jour ·+60 clients figurent dans le classement Fortune 500. Sous la supervision de son supérieur immédiat, il se chargera de réaliser des ventes téléphoniques pour offrir une assurance général: Connaissances et compétences: ·Bac / BTS ·Français natif. ·Expérience en tant que vente d'assurance téléphoniques Que est-ce qu'on offre: - Horaires de 39h par semaine, lundi au vendredi. - Contrat Obra y Servicio - Formation rémunérée - Salaire: 16000€ bruts par an - Possibilité des incentives selon objectives. - Possibilité d'évoluer dans la société. - Possibilité des avantages sociaux dans différents établissements

    • Jornada completa
    • Salario no especificado
  • German Customer Service Agents

    SITEL (Zona Barcelona)

    • Barcelona
    • 01 de jul

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting German native speakers to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: 20.000€ gross/year Other ·Training period provided by Sitel, starting inmediatly ·Working Hours: Full-time 8h/day from Monday to Friday ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • German Document Manager.

    SITEL (Zona Barcelona)

    • Sant Cugat Del Valles
    • 26 de jun

    Sitel is a global Business Process Outsourcing (BPO) leader. We have 5 sites based in strategic and accessible locations across Spain alone... Globally we have over 52,000 employees based in 135 offices, spanning 26 countries. So as you can imagine the opportunities are endless for development, learning and ultimately promotion. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys. Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. We are looking for a German native speaker with advance level of English to join our international team of document managers, based in Sant Cugat del Valles. Primary Responsibilities: As part of the client's proposal creation process, the service provided by the Document Manager has a range of responsibilities all associated with ownership of the client proposal document production process. Each proposal will be different in size and complexity, but the core support duties remain the same. The specific responsibilities may vary slightly according to the specific country organization being supported and the type of proposal being prepared. Skills/Abilities: Extensive knowledge of MS Word and Adobe Acrobat. ·Proficiency in word templates and formatting standards. ·An Intermediate user of MS Excel, PowerPoint and Visio. ·Experience working with large documents and creating high-quality presentations. ·Extensive knowledge of the supported language- French and English language to correct grammar and spelling errors. ·Thoroughness and attention to detail. ·Good time management skills. ·Demonstrated communication skills across multiple levels of the organization. ·Ability to work under pressure and manage multiple tasks at once. ·2+ years industry experience. ·Expert in Microsoft Office suite of products for desktop publishing including: Master Pages, Pagination, Style Sheets (Templates), Headers/Footers, Footnotes, Importing graphics, illustrations and spreadsheets in various file formats, Managing 100+ page documents, Track Changes, Drawing Tools, Table of Contents, Hyphenation, Indices, Tables and Columns Use of management information systems and reporting requirements. ·Evidence of effective team working. We offer: -Be part of a multicultural team -Time table: Full time 39h per week, from 9.17:30, Monday to Friday -Paid Training period. -Salary: 19.400€ gross/year -2 weeks of paid training before contract -Real possibilities to grow inside the company -Employee discounts on various products and services offered by our clients.

    • Jornada completa
    • Salario no especificado
  • Asistencia al cliente a Lisboa - Español (m/f)

    SITEL (Zona Madrid)

    • Lisboa
    • 23 de jun

    Our client is a multinational company and one centric website for buying online. Our employee with be the main interface between the company and the third party retail partner. Out employees will be responsible for providing timely and accurate operational support to Merchants selling on the platform and is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment. Knowledge/Skills/Abilities · Spanish Native Speaker (mandatory) · Strong English skills both spoken and written · Excellent Communication skills Other Information · Full-time 8h/day; · Availability 24/7 (24 hours from Monday to Sunday) · Workplace: Parque das Nações, Lisbon, Portugal · Base salary (x14 months) + Meal Allowance + Monthly Performance Bonus + Private health insurance · Training fully paid by SITEL and included in the work contract · Career opportunities and good work environment · Private health insurance to all employees, after 6 months of work · We can help you finding accommodation in Lisbon · Start Date: 20th July (in Lisbon)

    • Jornada completa
    • Salario no especificado
  • Assistente de Apoio ao Cliente – Mercado Espanhol

    SITEL (Zona Madrid)

    • Lisboa
    • 28 de may

    A SiTEL é uma multinacional Norte-Americana líder no sector de Contact Centre, que trabalha com diversas empresas em variados sectores de actividade em todo o mundo. Vencedora do Prémio Mundial: ``Best Outsourcing of the World`` em vários anos, a SiTEL fornece todo o tipo de soluções de interacção com o cliente. Em Portugal, contamos com uma equipa de 850 colaboradores. Encontramo-nos neste momento a recrutar para a posição de Assistente de Apoio ao Cliente para mercado espanhol com conhecimentos básicos de português, para a área da banca. Função: Assistente de Apoio ao Cliente para cancelamento de cartões de crédito perdidos ou furtados. Perfil: · Fluente em Espanhol (nível nativo) ; · Conhecimentos de português (nível B1); · Experiência em contact centre será valorizada; · Proactivo (a) e Dinâmico (a) · Responsável · Espírito de Equipa Horário: · 2ª a 6ª feiras - 8 horas de trabalho no intervalo horário compreendido entre 20:00 - 08:00; · Sábados e Domingos - - 8 horas de trabalho no intervalo horário compreendido entre 17:00 - 08:00; · Feriados Espanhóis - - 8 horas de trabalho no intervalo horário compreendido entre 08:00 - 08:00; · Full-Time em horários nocturnos ; · Folgas Rotativas. Oferecemos: · Oportunidades de Carreira · Contracto directo com a empresa e de longo termo; · Bom ambiente de trabalho · Seguro de Saúde Privado · Bónus de Produtividade Data de início 08 de Junho de 2015 Para mais informações visite o nosso site nosso website - www.sitel.com

    • Jornada completa
    • Salario no especificado
  • TELEOPERADOR/A ASESOR COMERCIAL TARDES

    SITEL (Zona Sevilla)

    • Sevilla
    • 23 de jun

    Sitel, multinacional americana líder en el sector del telemarketing, selecciona para su centro ubicado en Avda. República Argentina teleoperadores/as para servicio de VENTAS para importante empresa de telecomunicaciones. Se ofrece: -Contrato laboral por obra o servicio de 30 horas semanales a través de ETT -Jornada de lunes a viernes en horario de 15.00 a 21.00 -Salario de 7,51€brutos hora + incentivos -Formación previa de 3 semanas de lunes a viernes. Se requiere: -Disponibilidad para realizar formación de 3 semanas de duración de lunes a viernes. -Disponibilidad para trabajar en turno de tarde. -Experiencia previa en ventas. -Nivel medio-alto de informática. -Gusto y conocimineto de las nuevas tecnologías.

    • Jornada parcial - tarde
    • Salario no especificado