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Datos de la empresa

Descripción de la empresa

Sitel es una multinacional americana dedicada al sector de Contact Center y la gestión multicanal con más de 16 años de experiencia en España. Tenemos delegaciones en Madrid, Sevilla, Barcelona, y Zaragoza con más de 4.500 puestos de trabajo. Somos un referente indiscutible en el sector en nuestro país ofreciendo servicios de Gestión de Relaciones con el Cliente a través de sus contact centres y plataformas multicanal (teléfono, correo, redes sociales, fax, SMS, email, web call, chat y ventas presenciales). Además, tenemos presencia en los cinco continentes en más de 25 países donde trabajamos en 36 idiomas diferentes y somos un equipo de más de 57.000 personas a nivel mundial. Prestamos servicio a más de 300 empresas, de las cuales más de 80 forman parte de la lista Fortune US 500, es decir, las principales empresas de todos los sectores confían en los servicios de Sitel para alcanzar sus objetivos. - Ofrecemos soluciones innovadoras, - Pensamos como nuestros clientes, -Creamos metodologías globales.

8 ofertas en SITEL

  • Italian 1st Level Support Agents Tourism sector

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 2d

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting Italian native speakers with a good level of spanish to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: Salary: colective agreement 1.021r/gross Training period start on April ·Working Hours: Part time de 8 a 14h or 11-19h ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • French 1st Level Support Agents Tourism sector

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 3d

    Sitel is a Multinational Contact Centre Outsourcing Provider Company, in Spain for 20 years and now with a team of 800 associates. We believe Barcelone is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. As a global operation, we are renowned for our award winning contracts, ever increasing client portfolio and great internal development opportunities. You won't find another organisation like ours. Summary of Primary Job Responsibilities Following the growth of our company in Barcelona, we are now recruiting French native speakers with a good level of spanish to perform the role of Advisor to one of the biggest companies in the world. Located in our office in Barcelona you will be integrated in a multicultural team. We are looking for new talent with commitment to build with Sitel Barcelona a successful career. The role of the Customer Service Representatives involves providing excellent customer service, supporting consumers via email and/or phones. You wil be responsable for handling cases concerning technical issues, in order to support our client providind cutting-edge customer in a professional and competent manner. Through problem identification, troubleshooting, education and resolution, these experienced agents will be required to provide innovative and exceptional customer experience. We Offer: Salary: colective agreement 1.021r/gross Training period start on April ·Working Hours: Part time de 8 a 14h or 11-19h ·Talent management plan and Multicultural team ·Employee discounts in a wide range of services and products offered by our clients

    • Jornada completa
    • Salario no especificado
  • English Native Document Manager

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 5d

    About us Sitel is a global Business Process Outsourcing (BPO) leader. We have 5 sites based in strategic and accessible locations across Spain alone... Globally we have over 52,000 employees based in 135 offices, spanning 26 countries. So as you can imagine the opportunities are endless for development, learning and ultimately promotion. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys. Do you want to be part of one of the friendliest, most exciting and satisfying working environments? Then think Sitel - 'a great place to work'. Do you want to be part of a globally recognised operation? Then think Sitel - 'a great place to work'. We are looking for English native speaker to join our international team of document managers, based in Sant Cugat del Valles. Primary Responsibilities: As part of the client's proposal creation process, the service provided by the Document Manager has a range of responsibilities all associated with ownership of the client proposal document production process. Each proposal will be different in size and complexity, but the core support duties remain the same. The specific responsibilities may vary slightly according to the specific country organization being supported and the type of proposal being prepared. We offer: -Be part of a multicultural team -Time table: Full time 39h per week, Monday to Friday from 11:30 to 20:00h -Paid Training period. -Obra y Servicio Contract -Salary: 1442,82¤ gross/month for 39h week -Real possibilities to grow inside the company -Employee discounts on various products and services offered by our clients.

    • Jornada completa
    • Salario no especificado
  • Teleoperadores/as castellano + francés elevado.

    SITEL (Zona Barcelona)

    • Barcelona
    • Hace 5d

    Compañía líder mundial en servicios de Gestión de Relaciones con el Cliente. Con 30 años de experiencia en el sector, los 56.000 empleados y empleadas dan soporte a los clientes a través de servicios de contact center CRM, que permiten prever y medir el retorno de la inversión, al tiempo que aumentan la lealtad de los consumidores, incrementan las ventas y mejoran la eficiencia. Necesitamos incorporar teleoperadores/as para un servicio de recepción de llamadas y atención al cliente, Ofrecemos: - 39 horas semanales de lunes a viernes, garantizando el disfrute de dos fines de semana al mes. -Contrato por obra o servicio - Salario de 1.328? brutos/12 pagas -Incorporación inmediata

    • Jornada completa
    • Salario no especificado
  • Spanish Technical Support _ in Lisbon (M/F)

    SITEL (Zona Madrid)

    • Lisboa
    • Hace 5d

    SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 850 associates. We believe Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are now growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities Currently we are recruiting for a SITEL partnership worldwide company that operates in IT Business market, in the field of Technical Support, for the position of Inbound 1st Level Agent - Helpdesk, for the Spanish market. Education High School degree (minimum) Experience Target Experience in Contact Center Helpdesk Technical Support Experience is a plus Experience in Troubleshooting and solving problems Experience in dealing with difficult customers Knowledge/Skills/Abilities Spanish Native Speaker (Eliminatory) Strong Knowledge of English (training will be provide in English) Technical knowledge and IT background (preferable) Excellent Communicational skills Team-Player Pay Rate Full-time: 8h/day, between 7:00am and 5pm from Monday to Friday Work place: Lisbon city center - Portugal Base salary (x14 months) + Lunch fee + Monthly Performance Bonus Career opportunities and good work environment Sitel provide private health insurance to all employees, after 6 months of work We can help you finding accommodation in Lisbon Start Date: 6th April/2015 (in Lisbon)

    • Jornada completa
    • Salario no especificado
  • Spanish Technical Support _ in Lisbon (M/F)

    SITEL (Zona Madrid)

    • Lisboa
    • 24 de feb

    SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 850 associates. We believe Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are now growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities Currently we are recruiting for a SITEL partnership worldwide company that operates in IT Business market, in the field of Technical Support, for the position of Inbound 1st Level Agent - Helpdesk, for the Spanish market. Education High School degree (minimum) Experience Target Experience in Contact Center Helpdesk Technical Support Experience is a plus Experience in Troubleshooting and solving problems Experience in dealing with difficult customers Knowledge/Skills/Abilities Spanish Native Speaker (Eliminatory) Strong Knowledge of English (training will be provide in English) Technical knowledge and IT background (preferable) Excellent Communicational skills Team-Player Pay Rate Full-time: 8h/day, between 7:00am and 5pm from Monday to Friday Work place: Lisbon city center - Portugal Base salary (x14 months) + Lunch fee + Monthly Performance Bonus Career opportunities and good work environment Sitel provide private health insurance to all employees, after 6 months of work We can help you finding accommodation in Lisbon Start Date: 02th March/2015 (in Lisbon) To apply send your CV in English to careers.portugal@sitel.com with ref.: HD/SP/0215.

    • Jornada completa
    • Salario no especificado
  • Spanish Technical Support in Lisbon

    SITEL (Zona Madrid)

    • Lisboa
    • 03 de feb

    SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 850 associates. We believe Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are now growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Currently we are recruiting for a SITEL partnership worldwide company that operates in IT Business market, in the field of Technical Support, for the position of Inbound 1st Level Agent - Helpdesk, for the Spanish market. Pay Rate: Full-time: 8h/day, between 7:00am and 5pm from Monday to Friday Work place: Lisbon city center - Portugal Base salary (x14 months) + Lunch fee + Monthly Performance Bonus Career opportunities and good work environment Sitel provide private health insurance to all employees, after 6 months of work We can help you finding accommodation in Lisbon Start Date: 19th FEBRUARY 2015 (in Lisbon To apply send your CV in English to careers.portugal@sitel.com with ref.: HD/SP/0215.

    • Jornada completa
    • Salario no especificado
  • ASESOR/ACOMERCIAL TELEVENTACON DISCAPACIDAD TARDES

    SITEL (Zona Sevilla)

    • Sevilla
    • 30 de ene

    Sitel, multinacional americana líder en el sector del telemarketing, selecciona para su centro ubicado en Avda. República Argentina teleoperadores/as para servicio de VENTAS para importante empresa de telecomunicaciones. Se ofrece: -Contrato laboral por obra o servicio de 30 horas semanales -Jornada de lunes a viernes en horario de 15.00 a 21.00 -Salario de 849?/brutos mes + incentivos -Formación previa de 3 semanas de lunes a viernes de 8.00 a 16.00 Se requiere: -Discapacidad igual o superior al 33% -Disponibilidad para realizar formación de 3 semanas de duración de lunes a viernes. -Disponibilidad para trabajar en turno de tarde. -Experiencia previa en ventas. -Nivel medio-alto de informática. -Gusto y conocimineto de las nuevas tecnologías.

    • Jornada parcial - tarde
    • Salario no especificado