Night Shift and Late Shift Monitoring Station Operator ? Alarm Receiving Center

Join Verisure as a Customer Service Teleoperator in our Alarm Receiving Center!

Verisure, formerly Securitas Direct in Spain, where we have been operating for more than 30 years. We are a multinational company with over 30,000 employees across 18 countries.

Do you have a passion for helping people and ensuring their safety? At Verisure, the leader in security solutions, we are looking for professionals to join the core of our operations: the Alarm Receiving Center, where every call makes a difference.

What will you do? You will be the reassuring voice for our customers in critical moments. You’ll manage alarm signals, handle calls, and coordinate actions to guarantee a fast and effective response. Your role is essential to fulfill our mission: protecting what matters most.

What we’re looking for

• Fluency in Spanish and English
• Advanced computer skills and ability to navigate multiple applications quickly.
• Availability to work on a 6-3 rotation (6 consecutive working days followed by 3 days off) or 4-3 rotacions (4 consecutive working days followed by 2 days off)
• Highly valued: fluent spoken English (conversational level) and previous experience in customer service (phone or face-to-face).
• Ability to stay calm and maintain service quality under high workload situations.
• Having a disability certificate ≥33% will be positively valued.

Available shifts

• Late shift: 19:00 - 02:00
• Night shift: 00:00 - 07:00

Why join us?

At Verisure, we offer more than a job – we provide an opportunity to grow within a leading, innovative company that values teamwork and excellence. You’ll receive continuous training, social benefits, and work in a dynamic environment where every day counts.

If you share our passion for security and customer service, we want to meet you! Apply now and become part of our winning team.