2 ofertas de People Analytics Specialist en todas las ubicaciones

• Barcelona
• Presencial
• Hace 1d
  (Publicada de nuevo)

As a Sales Support Specialist on our team, you will: · Respond to seller queries in a timely and accurate way, via email. · Identify needs and help them use specific features. You play a key role in educating our seller base. · Be a mediator between internal stakeholders and sellers. · Communicate in a clear and concise way, adapting your answers to the needs of each seller. · Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). · Update our internal databases with information about technical issues and useful discussions with sellers. · Inform sellers about new features and functionalities. · Assist content managers in improving our FAQ, aiming to reduce the overall contact rate by providing qualitative self-help to our sellers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in French plus advanced English · Proven project management experience with success in managing deadlines, customers, and schedules. · Demonstrated ability to resolve issues and maintain strong relationships with customers. · Excellent written and verbal communication skills. · Service orientation with the ability to break down complex concepts for anyone to understand. · Knowledge of important Support KPIs. · You are tech- and data-savvy. · You learn new tools quickly and deeply, and are always tracking down new ways to streamline and gain efficiency. · You exhibit extreme attention to detail and meticulous organizational habits. · Superb listening skills, service mindset and the proven ability to dig deeper to solve problems. · Time management skills and a strong sense of urgency, ownership and accountability, you will need to be able to prioritize constantly. · Orientation toward analytics and process improvement opportunities. What's in it for you In this role, we offer benefits that help support your unique lifestyle: - Full-time 39h/week, permanent contract: Monday to Friday from 9:00 - 18:00 - Salary 22.000 euros gross/year + up to 2.400 euros gross/year in bonus - Remote from Spain - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1743466

• Contrato indefinido
• Jornada completa
• 22.000 € - 24.000 € Bruto/año

• Madrid
• Solo teletrabajo
• 09 jul

Apply Your Magic with Us Are you ready to explore, break barriers, and discover much more? We know you have big plans. So do we. Innovating with science and technology to enrich people's lives through solutions in Healthcare, Life Science, and Electronics is what inspires our colleagues worldwide. Together, we dream big and share a passion for caring for a diverse range of people, customers, patients, and the planet. That's why we always seek curious minds who imagine the never-before-seen with us. United as One for Patients: Our goal in Healthcare is to help create, improve, and extend lives. We develop treatments, smart devices, and innovative technologies in therapeutic fields such as oncology, neurology, and fertility. Our teams collaborate across six continents with passion and relentless curiosity to support patients at every stage of life. Joining our Healthcare team means being part of a diverse, inclusive, and flexible work culture that offers fantastic opportunities for personal and professional development worldwide. About the role We offer various internship positions tailored to your specialization: in Data Architecture, you will collaborate on the design and optimization of efficient databases; in Business Process Architecture, you will focus on analyzing and improving business processes through technology; for Data Science & AI, you will participate in the development of predictive models and advanced algorithms; in Data Architecture & AI, you will combine data infrastructure design with its preparation for AI systems; in Enterprise Architecture, you will support the definition of the company's global technology roadmap; in Data & AI, you will join cross-functional projects to leverage the potential of Big Data; and as an IT Supply Chain Digital Communication Specialist, you will manage digital communication and bridge the gap between supply chain technical solutions and the business. Your profile - Enrolled in a Bachelor's or master's program in Data Science, Computer Science, Information Systems, Artificial Intelligence, Engineering, or a related field - Strong interest in data architecture, analytics, and AI Structured and analytical way of thinking - Comfortable working with data, documentation, and problem-solving tasks - Good communication skills and ability to work with different stakeholders - Proactive, reliable, and eager to learn - Fluent in English What We Offer: We are curious minds coming from a broad range of backgrounds, perspectives, and life experiences. We believe this diversity drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for everyone to develop and grow at their own pace. Join us to build a culture of inclusion and belonging that impacts millions and empowers everyone to champion human progress. Apply now and become part of a team dedicated to Sparking Discovery and Elevating Humanity!

• Contrato formativo
• Jornada completa
• Salario no disponible