Technical Support Specialist - 2 positions available

About the Role

We are hiring for two Technical Support Specialist positions to join our team in Elche. You will be the go-to expert for customers working with our precision equipment — installing and configuring devices, training end users, and troubleshooting milling machines, 3D printers, and CAD software. This is a technical, customer-facing role for someone who enjoys solving real problems on-site and over the phone.

Two Positions, Two Language Profiles

Both roles are identical in responsibilities and requirements, and differ only in the second language needed:

• Position 1: English and German (fluent)

• Position 2: English and Dutch (fluent)

Key Responsibilities

• Install and configure devices at customer sites and in-house

• Deliver training sessions and provide ongoing end-user support

• Install milling machines and diagnose technical problems

• Install 3D printers and diagnose technical problems

• Test CAD systems and replicate reported software bugs

• Create and maintain clear technical and end-user documentation

What We're Looking For

• 1–3 years of experience in technical/field support, installation, or a similar hands-on technical role

• Fluent English (written and spoken)

• Fluent German or Dutch (written and spoken), depending on the position

• Comfortable working with mechanical and electronic equipment (milling machines, 3D printers)

• Basic familiarity with CAD software, or strong willingness to learn

• Strong troubleshooting mindset and clear communication skills

• Willingness to travel occasionally for on-site installations and support

What We Offer

• A varied, hands-on role combining hardware, software, and customer contact

• Structured onboarding and ongoing product training

• A collaborative team based in Elche

• Competitive salary based on experience