18 ofertas de automotive support en todas las ubicaciones

• Madrid
• Híbrido
• Hace 5d

En Foundever, como partner estratégico de marcas líderes, buscamos Especialistas en Soporte Técnico para un proyecto internacional en el sector automoción premium. La posición está orientada a perfiles con experiencia consolidada en atención técnica multilingüe, capaces de gestionar incidencias complejas, ofrecer diagnósticos de primer nivel y comunicarse con clientes exigentes en un entorno de alto estándar de calidad. Responsabilidades Gestión integral de consultas técnicas y funcionales relacionadas con servicios y productos de automoción. Resolución de incidencias de nivel 1–2, garantizando tiempos de respuesta y calidad acordes a un servicio premium. Atención multicanal (teléfono y canales escritos) en portugués, inglés y español. Análisis, documentación y seguimiento de casos en las herramientas internas del proyecto. Escalado estructurado de incidencias complejas y colaboración con equipos internos y cliente final. Contribución activa a la mejora de procesos y a la calidad del servicio. Perfil requerido Portugués: dominio profesional completo, con capacidad demostrada para gestionar conversaciones técnicas y redactar comunicaciones formales con clientes finales. Inglés y español: nivel avanzado (C1 o superior), tanto oral como escrito. Experiencia mínima de 2 años en soporte técnico o atención al cliente especializada, preferiblemente en automoción, tecnología, telecomunicaciones o entornos B2C/B2B de alto volumen y calidad. Familiaridad con herramientas CRM, ticketing y entornos digitales de soporte. Alta orientación al cliente, precisión en la comunicación y capacidad para trabajar con autonomía. Residencia en Madrid o disponibilidad para reubicarse. ¿ Muy valorable experiencia en atención digital, redes sociales o proyectos internacionales. Qué ofrecemos Contrato indefinido desde el primer día. Formación técnica específica del proyecto, dentro de la jornada laboral. Salario competitivo: 22.500 € brutos/año (incluye plus por idiomas). Jornada completa (39 h/semana), de lunes a viernes. Horario de 9:00 a 19:00 (fines de semana libres). Modalidad híbrida: - 3 días presenciales en Madrid. - Teletrabajo lunes y viernes. Por qué Foundever En Foundever trabajamos con proyectos internacionales de alto valor añadido, donde la experiencia y la calidad marcan la diferencia: Desarrollo profesional y aprendizaje continuo. Programas de bienestar integral. Entorno diverso, inclusivo y respetuoso. ¿ Compromiso con la igualdad de oportunidades y el CV ciego. Si buscas un proyecto estable, técnico y con proyección internacional, donde tu experiencia y tus idiomas tengan un impacto real, queremos conocerte. Inscríbete y forma parte de Foundever. Diversidad e inclusión Foundever está comprometida con la igualdad, la diversidad y la inclusión, con tolerancia cero frente a cualquier forma de acoso o discriminación. ¿ Promovemos el CV ciego. RF 24283 Technical Support, Social Media, Automotive, W@H, Madrid, Luxury Car, Teleoperador/a, Atención al Cliente, Automoción, Atención Técnica al Cliente, Redes Sociales, Híbrido

• Contrato indefinido
• Jornada completa
• 22.000 € - 23.000 € Bruto/año

• Barcelona
• Híbrido
• Hace 13h
  (Publicada de nuevo)

ABOUT US Waygate Technologies is a global leader in industrial inspection and non-destructive testing (NDT) solutions, serving industries such as aerospace, automotive, energy, and advanced manufacturing. The business will soon become part of Hexagon MI, within Hexagon AB – a global technology group specialising in digital reality and measurement technologies that help organisations improve quality, productivity, and sustainability across the full product lifecycle. This integration marks an important step in expanding capabilities across precision measurement and advanced inspection technologies, covering both the external and internal quality of components. This role is part of a key transformation initiative, contributing to the setup and stabilisation of finance operations within Hexagon’s Global Business Services in Barcelona. ABOUT THE ROLE We're looking for a General Ledger Accountant to join a newly created multinational team supporting the integration of a recently acquired business into our finance organization. This is an exciting opportunity for someone who enjoys working in dynamic environments, improving processes, and supporting finance transformation initiatives. You will play a key role in ensuring accurate accounting operations across the EMEA region while helping shape new processes, systems, and ways of working. DUTIES & RESPONSIBILITIES Manage month-end, quarter-end, and year-end closing activities, ensuring accuracy and compliance with reporting deadlines. Perform balance sheet analysis, account reconciliations, and resolution of accounting discrepancies. Prepare and post journal entries, including accruals, prepayments, payroll entries, and other accounting adjustments. Maintain and monitor fixed assets accounting activities. Manage and reconcile intercompany transactions across different entities. Support tax-related accounting activities, including VAT, CIT, transfer pricing, and other local requirements. Ensure compliance with internal accounting policies, procedures, and controls across the organization. Prepare financial reports and support management reporting activities. Collaborate with Accounts Payable, Accounts Receivable, Tax, Controlling, and other finance teams to ensure smooth accounting operations. Support transition and migration activities as we integrate new entities, systems, and processes. Participate in finance transformation projects, including ERP implementations, process improvements, and standardization initiatives. Provide support for ad-hoc reporting and special GBS projects as required. ABOUT YOU 3-6 years of experience in General Ledger accounting or financial accounting, preferably within an international Shared Service Center (SSC) or Global Business Services (GBS) environment. Strong knowledge of accounting principles, bookkeeping processes, and financial reporting. Experience supporting business transitions, migrations, acquisitions, system implementations, or finance transformation projects. Strong understanding of month-end closing, reconciliations, intercompany processes, and journal entries. Strong personality with a proactive, hands-on approach and a high sense of ownership. Comfortable working in a fast-paced, evolving environment where processes are still being built and improved. Strong analytical, problem-solving, and stakeholder management skills. Continuous improvement mindset Strong proficiency in Microsoft Excel. Experience with SAP and/or Microsoft Dynamics 365 Business Central is required. LANGUAGES Fluent English is a pre-requisite Additional European languages are a plus

• Contrato indefinido
• Jornada completa
• 30.000 € - 36.000 € Bruto/año

• Barcelona
• Híbrido
• 10 jul

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment. You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.In this role, you will utilize your language skills in Swedish and English, to provide outstanding customer service and support. - Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in a timely manner. - Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner. - Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative, you will be the face of the company, representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience, building rapport with clients and ensuring that their needs are met with professionalism and care. You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures. If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team. What we offer: Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth. Enjoy a full-time position with a long-term contract. Your recruiter will give you more details on this. Work Monday to Friday – Weekends free. This means more time for your adventures. We work 39 hours per week. You will be working in the following rota: 08:00 a 16:00 , 09:00 a 17:00 , 11:00 a 19:00 Experience the freedom of a hybrid work setup. Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade. Thrive in a fun, rewarding working environment that encourages creativity and innovation. Full training in customer service including automotive product portfolio, customer experience techniques, apps, IOT (Internet of Things) and software. Get ready to learn a lot! Free psychological support in English or Spanish. Weekly free fruit in the office to stay refreshed. Access to private health insurance at a reduced price under Bosch’s insurance policy. Annual Christmas box. 32 calendar days of paid holidays per year.

• Contrato indefinido
• Jornada completa
• 21.000 € - 24.000 € Bruto/año

• Madrid
• Híbrido
• Hace 1d
  (Publicada de nuevo)

Foundever® – Madrid Madrid, Spain On-site Position Temporary Replacement Contract ¿ Full-time – 39 hours/week €28,000 gross/year About the Opportunity Foundever is seeking an experienced Team Manager to lead operations within a premium automotive customer experience project. This role is designed for professionals with a strong background in customer operations, team leadership, and performance management within fast-paced service environments. The successful candidate will play a key role in driving operational excellence, team engagement, and service quality for a globally recognized luxury automotive brand. Key Responsibilities • Lead, coach, and develop a team of customer service professionals to achieve operational KPIs and quality standards. • Monitor customer interactions and team performance, identifying improvement opportunities and implementing action plans. • Analyze operational metrics, reporting data, and campaign results to optimize performance and customer satisfaction. • Provide ongoing feedback, coaching sessions, and performance follow-ups. • Handle escalations and support agents in resolving complex customer situations. • Ensure clear and effective communication between internal stakeholders and client operations. • Promote a high-performance culture focused on collaboration, accountability, and continuous improvement. • Support onboarding and integration processes for new employees. Candidate Profile • Advanced English level (minimum C1 required). • Higher Vocational Training qualification (Ciclo Formativo de Grado Superior) or equivalent. • Previous experience as Team Manager, Supervisor, or Operations Team Leader within customer service or contact center environments. • Minimum 6 months of experience in customer operations. • Strong leadership, analytical, and interpersonal communication skills. • Experience managing KPIs, coaching plans, and operational reporting. • Customer-oriented mindset with strong problem-solving capabilities. • Availability to work rotating schedules from Monday to Sunday, including public holidays. Working Conditions • Temporary replacement contract. • Full-time position: 39 hours/week. • Rotating shifts between 8:50 AM and 8:00 PM. • Paid training program of 3 weeks. • Training schedule: Monday to Friday from 9:00 AM to 6:00 PM. • Professional and international working environment in Madrid. Why Join Foundever Foundever is a global leader in customer experience solutions, combining innovation, operational expertise, and people-focused strategies to support internationally recognized brands. We are committed to fostering an inclusive workplace built on diversity, equal opportunities, and professional growth. Join Foundever and contribute to delivering premium customer experiences in a high-performance international environment.

• Contrato de relevo
• Jornada completa
• 28.000 € - 28.000 € Bruto/año

• Barcelona
• Presencial
• 15 jul

Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as an Customer Experience Specialist in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. What you will do in this role - Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product - Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction - Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences - Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams - Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects - Ensure all customer interactions align with the quality standards and premium positioning of the brand. . Concentrix is a great match if you: - Are bilingual or proficient in Dutch and English - Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies - Bring experience in customer service or sales - ideally within the automotive or luxury sectors - Communicate clearly and confidently, especially with executive-level or high-end clientele - Demonstrate a strong interest in the automotive industry and premium products - Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers - Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction. Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you - Full-time 39 hours/week, permanent contract: Monday - Friday 09.00 - 18.00 - Salary 21.376 euros gross/year + up to 3.000 euros gross/year in bonus + private medical insurance - Central location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." R1746796

• Contrato indefinido
• Jornada completa
• 21.000 € - 24.000 € Bruto/año