4 ofertas de polaco en Barcelona

• Barcelona
• Presencial
• 15 jun

Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide-every interaction, every solution, every moment. Your Day-to-Day: - Deliver exceptional customer support through phone, email, chat, and digital channels - Provide pre- and post-sales guidance, ensuring every customer feels valued and understood - Maintain expert knowledge of products and collections - Log and manage all interactions within our systems, meeting SLA and quality standards - Escalate issues as needed to ensure seamless customer satisfaction - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction - confident, elegant, and customer-obsessed What You Bring to the Team: - C2 Polish and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Strong communication skills - written, verbal, warm, and professional - Ability to build rapport quickly and show genuine empathy - Organized, reliable, and able to prioritize in a fast-paced environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Proactive, positive, and adaptable - a true "can-do" mindset - Passion for fashion, styling, and helping customers feel their best What's in it for you In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Salary 19,623 euros gross/year + up to 1,800 euros gross/year in bonus - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Concentrix is an equal opportunity employer R1734976

• Contrato indefinido
• Jornada completa
• 19.000 € - 21.000 € Bruto/año

• Barcelona
• Presencial
• 30 jun

Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Fashion Support Consultant on our team, you will: - Take incoming customer and from boutiques and shops calls and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of Polish and advanced level of English - Have minimum of 1-year relevant experience in fashion retail or retail - Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have exceptional customer-facing and customer-care skills - Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract: Monday to Friday 09:00 - 18:00 - Salary 19623 euros gross/year + up to 1 200 euros gross/year in bonus - Central location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

• Contrato indefinido
• Jornada completa
• 19.000 € - 21.000 € Bruto/año

• Sant Cugat del Vallès
• Híbrido
• 26 jun

The Alpega Group is looking for a Debt Mediation Specialist Polish and Spanish speaking. This role will be part of the Customer Service Organization (Carriers) team. This role will be based in Barcelona, Spain. WHO ARE WE? The Alpega Group is a leading and rapidly growing software company that offers modular solutions to manage end-to-end transportation and enable our customers to achieve more sustainable transportation processes, with over 35 years in the industry. As part of the Group, Alpega Freight Exchange offers our freight exchange services through Teleroute, Wtransnet, and 123Cargo. What can you expect? · Handling payment mediations among customers, solving incidents regarding their overdue and outstanding invoices in accordance with the company's policies. · Monitoring open mediation cases through weekly and monthly reports. · Monitoring default customers. · Communicate & follow up effectively with the mediation supervisor and the customer service department regarding default customers. · Monitoring the notified payment guarantees through weekly and monthly reports. · Meet defined department goals and activity metrics. · Perform other assigned tasks and duties necessary to support the Mediation Department. We do have a match if you bring the following · Previous experience working in customer support with debt mediation or incident management · C1/C2 level of Polish · Advanced level of Spanish and English · Resourceful and highly motivated, with a focus on client satisfaction. · Team player and able to build good relationships across functions and collaborate to achieve shared goals. · High accuracy standards. · Experience will Salesforce/CRM will be a plus. What do we offer? · An excellent career opportunity at a SaaS leading player in logistics. · Grow and learning opportunities in an international environment. · The possibility to work in a team but also to work independently. · Permanent contract · With a work model hybrid 3 days in the office Learn more about life at Alpega: https://www.linkedin.com/company/alpegagroup/life/ Our commitment to you The Alpega Group has 500 employees from over 40 nationalities in our various locations. We are a global team, with different backgrounds, races, religions, and genders. We are committed to ensuring that everyone feels included, has opportunities to learn and grow, and is happy at work. If you need additional support with your application, please contact the talent acquisition specialist for this position so we can make the necessary arrangements for you. Good luck with your application! We look forward to hearing from you. I hope this helps! If you need any further assistance, feel free to ask.

• Contrato indefinido
• Jornada completa
• 22.000 € - 26.000 € Bruto/año

• Barcelona
• Presencial
• 19 jun

sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics. By leveraging our proprietary technology, we're building an ecosystem that is leading the industry into the 21st century. We are a growing team looking for a Carrier Representative to join our Carriers department to help us on our journey to revolutionize road freight logistics. The role is located in our Barcelona office, and fluency in Polish/Russian and English is mandatory. WHAT YOU WILL DO … As a Carrier Representative you’ll work on interesting responsibilities like building contractual relationships as well as negotiating spot market commitments with carriers. You will be responsible for calling carriers based on interest generated from our customers. Providing day to day status updates, identifying issues, seeking input from others to help determine the best course of action, and implementing solutions. Applying trucks to loads in contractual as well as transactional commitment. Specific responsibilities will vary depending upon the type of assignment. In this role, you will: Develop supply chain solutions in order to effectively support our customer go-to-market strategy Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions Maintain and grow relationships with carrier accounts identifying opportunities for additional collaboration Research new carriers in the marketplace, generate leads, and build new carrier relationships Conduct calls with carriers to determine carrier availability, commitment, and negotiate transportation rates Ensure that specific customer load requirements are met on committed and/or ad-hoc shipments Identifies backup carriers for critical situations Study and understand market trends and seasonality Makes truck offers to Capacity teams in own and other branches in the network. Managing own personal development plan Aware of and is aligned with the branch strategy and vision Other duties or responsibilities as assigned according to the team and/or country specific requirements WHAT WE ARE LOOKING FOR … Bachelor’s degree or equivalent experience 1 - 3 years of experience in a road freight role and experience as a freight forwarder Commercial experience is mandatory Excellent English communication skills (verbal and written), Spanish is a plus Fluency in Polish/Russian Entrepreneurial character and international mindset Strong ability to persuade, motivate, negotiate, and influence others Ability to thrive under deadlines and work in a team environment, while also delivering independent results Proactive and problem-solving mindset WHY CHOOSE SENNDER … Dynamic Scale-Up Employee Well-Being Your Growth, Rewarded Vibrant Workspaces

• Contrato indefinido
• Jornada completa
• Salario no disponible