16 ofertas de conflict resolution en todas las ubicaciones

• Estepona
• Presencial
• 26 jun

Join Our Team and Help Shape an Exceptional Employee Experience Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. At Marriott Vacations Worldwide, delivering exceptional vacation experiences is at the heart of everything we do. We are looking for an enthusiastic, customer-focused, and energetic Pool Host Supervisor to help create a welcoming, fun, and memorable environment for our owners and guests while ensuring the highest standards of service and safety around our pool and recreational areas. Based at Marriott's Playa Andaluza, this role is ideal for someone who is passionate about customer service, enjoys interacting with people from different backgrounds, and thrives in a dynamic hospitality environment. As a key member of the Resort Operations team, you will contribute to guest satisfaction, support recreational activities, and help maintain a positive and engaging atmosphere throughout the resort. What you'll be doing Welcome owners and guests with warmth, professionalism, and personalized service. Create a fun, safe, and relaxing environment around the pool and recreational areas. Promote food and beverage offerings and support poolside service when required. Encourage participation in resort activities and assist the Activities Team as needed. Anticipate guest needs and proactively deliver exceptional service experiences. Respond professionally to guest questions, concerns, and requests, ensuring timely resolution. Collaborate with other resort departments to meet guest expectations and enhance their stay. Engage guests in conversations about resort services, local attractions, and vacation experiences. Promote and enforce pool safety standards, rules, and regulations. Provide first aid assistance when necessary until professional medical support arrives. Report accidents, incidents, safety concerns, and maintenance issues promptly. Handle sensitive situations with professionalism, discretion, and empathy. Maintain awareness of security and safety concerns around resort facilities. Support operational needs across different departments when required. Assist Resort Management with additional duties to meet business demands. What We're Looking For Ability to communicate confidently in both Spanish and English. Strong customer service and guest relations skills. Outgoing and enthusiastic personality with the ability to engage individuals and groups. Excellent interpersonal and communication skills. Strong problem-solving and conflict-resolution abilities. What We Offer At Marriott Vacations Worldwide, we believe our associates are our greatest asset. We are committed to supporting your wellbeing, development, and long-term career growth. Our Benefits Include: Exclusive Worldwide Marriott Hotel Discounts ¿ Exclusive Employee Discounts at Local Businesses Educational Support Program Supervisor Development Training Wellbeing & Mental Health Programs Recognition Programs Continuous Learning & Leadership Development Career Growth Opportunities Inclusive & Supportive Workplace Culture Why Join Marriott Vacations Worldwide? This is more than just an HR role—it's an opportunity to make a meaningful impact on people's careers and experiences while developing your own within one of the world's leading hospitality organizations. If you're passionate about people, thrive in a collaborative environment, and are looking for your next career opportunity, we'd love to hear from you. Marriott Vacations Worldwide is an Equal Opportunity Employer committed to attracting, developing, and retaining a diverse workforce while fostering an inclusive culture where everyone can thrive.

• Contrato de duración determinada
• Jornada completa
• 27.000 € - 30.000 € Bruto/año

• Valencia
• Presencial
• 07 jul

Grupo Constant, grupo empresarial con más de 35 años de experiencia en el sector. Trabajamos con empresas consolidadas y ofrecemos puestos de trabajo bien organizados, con condiciones claras desde el inicio. No buscamos solo a alguien que atienda llamadas, buscamos una persona con orientación comercial, acostumbrada a trabajar por objetivos y cómoda en un entorno de contact center organizado, con continuidad y objetivos claros. Actualmente, buscamos incorporar Agente Telefónico de Seguros para uno de nuestros clientes en Valencia. ¿Qué harás?Atención de llamadas entrantes de clientes de seguros de Auto Gestión de retención de pólizas Detección de necesidades del cliente Aplicación de argumentarios comerciales Registro de información en el sistema CondicionesContrato temporal Jornada de 30 horas semanales de 8h a 14h Horarios de lunes a viernes (se trabajan festivos autonómicos y locales) Formación inicial (remunerada)

• Contrato de duración determinada
• Jornada completa
• Salario no disponible

• Sant Cugat del Vallès
• Híbrido
• 07 jul

Grupo Constant, grupo empresarial con más de 35 años de experiencia en el sector. Trabajamos con empresas consolidadas y ofrecemos puestos de trabajo bien organizados, con condiciones claras desde el inicio. No buscamos solo a alguien que atienda llamadas, buscamos una persona con orientación comercial, acostumbrada a trabajar por objetivos y cómoda en un entorno de contact center organizado, con continuidad y objetivos claros. Actualmente, buscamos incorporar Agente Telefónico de Seguros para uno de nuestros clientes en Sant Cugat. ¿Qué harás?Atención de llamadas entrantes de clientes de seguros de Auto Gestión de retención de pólizas Detección de necesidades del cliente Aplicación de argumentarios comerciales Registro de información en el sistema CondicionesContrato temporal Jornada de 30 horas semanales de 8h a 14h Horarios de lunes a viernes (se trabajan festivos autonómicos y locales) Formación inicial (remunerada)

• Contrato fijo discontinuo
• Jornada completa
• Salario no disponible

• Alcobendas
• Híbrido
• 02 jul

Madrid, Spain Reporting to the HRBP Manager, Iberia, you will act as the HR point of contact for Regional Sales Managers (RSM) and Divisional Sales Managers (DSM) and the store population, advising in people management, headcount management, legal aspects, people performance and career pathways as well as managing general HR activities. Working closely with the sales department, the HR Retail Business Partner actively supports discussions about company best practices and supports change management projects within the retail space. This is a 6 month contract to cover for a maternity leave WHAT YOU’LL DO: People Management – Retail Population Act as a strategic business partner to key Retail stakeholders, including DSMs and RSMs, providing guidance and support on all people-related matters. Ensure the consistent application of HR policies, procedures and company guidelines across the retail network. Support the monitoring, control and adaptation of the people budget in stores, in alignment with business needs and organizational priorities. Partner closely with Retail leaders to anticipate people challenges and propose effective HR solutions that support business performance. Performance Management Guide and support leaders throughout the full performance management cycle, including goal setting, performance reviews and ongoing feedback conversations. Support managers in addressing performance concerns in a fair, consistent and legally compliant manner. Oversee the implementation of performance cycles and monitor relevant people-related KPIs. Actively participate in the annual salary review process, ensuring alignment with the company’s meritocracy principles and internal guidelines. Support the identification of talent, high-potential employees and successors across the retail population, contributing to robust talent mapping and succession planning. Employee Relations Act as the main point of contact for employee relations matters, ensuring compliance with labour legislation and internal policies. Manage disciplinary processes, investigations and conflict resolution cases in a fair, objective and consistent way. Manage and support interactions and negotiations with unions and employee legal representatives, where applicable. Promote a safe, inclusive and respectful workplace culture across the retail network. Provide guidance to managers on sensitive people matters, ensuring risks are identified and managed appropriately. Talent & Development In collaboration with the Talent Acquisition team, support and oversee recruitment processes to ensure timely and high-quality hiring for retail positions. Build and maintain strong talent pipelines for seasonal, permanent and leadership roles. Oversee onboarding processes to ensure new starters are effectively integrated, supported and connected with the relevant training resources. Support the implementation of development programs focused on leadership, operational excellence and retail efficiency. Contribute to succession planning and internal mobility initiatives, ensuring career development opportunities are identified and promoted across the retail network. Culture & Engagement Drive employee engagement and wellbeing initiatives across the retail network. Foster a positive team environment aligned with the company’s values and culture. Promote diversity, equity and inclusion across all HR practices and people-related processes. WHO ARE WE LOOKING FOR ? 3 years of experience in an HR Business Partner role within a retail or FMCG organization An understanding of working in a matrix environment with international working relationships Fluent in Spanish and English Excellent MS Office knowledge (with a focus on Excel and PowerPoint) Good knowledge of Spanish labour law Strong ability to communicate clearly and influence effectively across different stakeholders Team and collaborative spirit Strong organizational and planning skills

• Contrato de duración determinada
• Jornada completa
• Salario no disponible

• Caldes de Malavella
• Presencial
• 01 jul

The company Camiral, located near the picturesque town of Girona, Spain, has a five-star hotel, Hotel Camiral, a relaxing haven where guests can spend time together and where every day brings something new and exciting to discover. Besides, it incorporates two established championship-standard golf courses. Also it represents the next generation of luxury property development; a low-density project set among 300 hectares of mature forested woodland, the private residences blend with their natural surroundings and are exceptionally finished with open-plan layouts and innovative use of glass that brings the outside in without compromising on privacy. Scope of the position The candidate will support our F&B Managers to oversee the team, ensuring that the team is consistently trained, developed and coached. Duties and supporting responsibilities ·Handle complaints in a timely and efficient manner. ·To use initiative in relation to the speedy resolution of customer / client queries or problems. ·To report on all guest / client feedback. To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction. ·To present a positive personal image to the customer at all times. ·To show respect for other team members at all times. To promote good team relations in the departments ensuring fairness and consistency in dealing with all team members. ·To ensure an environment exists which promotes employee morale & encourages the team to have pride & commitment in their area of work. ·To ensure a high level of hygiene throughout the department at all times, with a strict cleaning schedule in operation. ·Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. ·To carry out any other reasonable task as requested by the F&B Director. ·To cover Duty Manager shifts as required. Competences ·Simplicity ·Natural warmth ·Thinking ahead ·Always evolving ·Quality at all times ·Sense of pride Success profile for this role (competences) ·Customer focus ·Must be organized and detail oriented ·Managing vision and purpose ·Sales skills ·Good communication and organization skills ·Able to handle multiple tasks at one time ·Conflict management ·Leadership skills Skills Mandatory ·Have ideally worked in a similar role within a five-star hotel environment with large groups for a minimum of 1 year. ·Essential driving license and vehicle to access the resort. ·Excellent communication skills and good command of English and Spanish. Knowledge of other languages will be highly valued. ·Language skills: •Advanced English (essential) •Spanish proficiency (essential) •Catalan advanced (valuable). Wha do we offer? . PROFESSIONAL GROWTH Clear internal promotion opportunities: we invest in developing our own people. Ongoing training programmes and partnerships with specialised schools (Ostelea and others). A stable long-term career in a large, well-established company. WORK–LIFE BALANCE & WELLBEING Continuous shifts and flexible scheduling tailored to individual needs. Psychological support through Therapyside: 3 free sessions per year and preferential rates. Free access to WellHub: gyms and wellbeing apps. Private health insurance for employees and their families at no cost. Team activities, including sports tournaments, Pilates, mindfulness sessions, and more. EXCLUSIVE CAMIRAL BENEFITS Complimentary access to the golf course, driving range, tennis courts, and padel courts. Discounts at Camiral hotels, restaurants, and the Wellness Centre. Discounts at partner hotels and golf resorts: Quinta do Lago (Portugal) and Ballynahinch (Ireland). 100% subsidised staff meals for hotel employees and team members working split shifts. Smart lockers for receiving personal deliveries at work. Employee referral bonus for successful candidate recommendations. Fuel discounts at all Zona Diesel service stations.

• Contrato de duración determinada
• Jornada completa
• Salario no disponible