19 ofertas de data collection en todas las ubicaciones

• Barcelona
• Presencial
• 16 jul

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a native or bilingual English speaker to join our team in Barcelona. You will work in the inbound service as customer assistance for one of our clients. RESPONSIBILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call centre environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Native or bilingual Dutch speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organization. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions.

• Contrato indefinido
• Jornada completa
• 19.000 € - 23.000 € Bruto/año

• Barcelona
• Híbrido
• Hace 5d
  (Publicada de nuevo)

About us Leica Geosystems, part of Hexagon, is a world-renowned Swiss precision instrument company with over 200 years of experience in measurement and survey technology. Headquartered in Heerbrugg, Switzerland, Leica Geosystems develops and manufactures products for surveying, geographical measurement, and construction, and is the global market leader for geodetic instruments. Trusted by professionals across engineering, construction, mining, and public safety, Leica Geosystems combines a legacy of Swiss craftsmanship with cutting-edge digital innovation. Hexagon is a global leader in sensors, software, and autonomous solutions with approximately 21,000 employees across 50 countries. Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world, enabling data-driven transformation across industry ecosystems. Role & purpose of the position To provide efficient and courteous customer care to existing and potential customers based in the Nordic Region (Finland/Sweden). To provide the required office support for sales and support personnel Handling general enquiries from customers, sales Duties & responsibilities Manage the sales order process through to billing using SAP status reports, ensuring that corporate guidelines on the method of shipment are adhered to. Ensure that sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes. Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations. Liaise with Purchasing, Warehouse, Sales and Support to ensure timely dispatch of orders. Ensure that quotations are raised by the sales team for any order to be processed. Assist with the prompt resolution of customer queries and credit notes to aid the cash collection process. Ensure that all Sales Representatives and/or customers receive a confirmation of order and that all details are checked to minimise errors in invoicing. Assist with customer complaints and warranty issues to ensure customer satisfaction. Ensure that subscriptions are invoiced timely and efficiently. Ensure that all issued information, whether written or verbal, is both accurate and authorised. Ensure that all work is carried out in accordance with the company's quality system. Maintain a comprehensive filing system in SAP. Archiving and disposal of aged records in accordance with company policy. Other duties as may be required by the Team Leader or Operations Manager Education/ Qualifications/ Experience Ability to build and maintain relationships with key customers. Experienced in using SD, MM and Supply Chain SAP modules (R/3 or HANA). Excellent communication skills, both verbal and written. Excellent PC skills including MS Office suite. Confidence to work on own initiative. Organised and thorough with strong attention to detail. Ability to work under pressure and meet deadlines. Adaptable to meet the dynamic and changing needs of the business. Language requirements Finnish (fluent written and verbal) is a prerequisite. Swedish (fluent written and verbal) is a strong advantage. English (fluent written and verbal) is a prerequisite. Any additional language is a further advantage. Why join us? Stable employment: permanent contract. Ticket Restaurants benefit (€2,420 net per year). Life insurance paid by the company. Option to enrol at any time in private medical insurance with Adeslas. Modern office in Sants, Barcelona Friendly and international working environment with a collaborative spirit – our Barcelona office includes employees from 33+ nationalities! Remote work policy: €250 gross per year provided to cover internet and home-office expenses. Hybrid teleworking model Flexible benefits programme

• Contrato indefinido
• Jornada completa
• 30.000 € - 36.000 € Bruto/año

• Barcelona
• 11 jun

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Function: Chief Financial Officer (CFO) Contract: 6 month fixed term Set up: Hybrid Location: Barcelona Why we need this role We are seeking a detail-oriented Finance Administrator to join our Collections team. This role will support ongoing changes related to bank account transitions, customer payment management, and administrative financial processes. Reporting into the Collections manager you'll play a key role in providing administrative support to the collections team. What you will do Collections & Payment Management -Support the Collections team with daily administrative activities related to customer accounts. -Manage and monitor incoming payments following recent bank account changes. -Investigate and resolve payment discrepancies linked to multiple bank account transitions. -Ensure accurate allocation of customer payments across legacy and current bank accounts. Bank Account Transition Support -Assist in managing the operational impact of multiple bank account changes communicated to customers. -Coordinate updates in internal systems to reflect correct banking details. -Respond to customer queries regarding payment instructions and account changes. -Work closely with internal stakeholders to ensure clear communication and proper implementation of new payment processes. Administrative & Operational Tasks -Provide administrative support to the Collections department, contributing to the achievement of KPIs -Support account reconciliations related to bank transitions and Transfers of Service. -Maintain accurate records of customer accounts and financial transactions. -Assist in process improvements to enhance efficiency and reduce errors during transition periods.

• Contrato autónomo
• Jornada indiferente
• Salario no disponible

• Barcelona
• Presencial
• 01 jun

Quina serà la teva missió: Empoderar a la persona usuària, amb problemàtica de salut mental, per tal que pugui mantenir-se i desenvolupar-se de manera autònoma en el seu lloc de treball, mitjançant un acompanyament individualitzat, el disseny de suports personalitzats i la connexió amb entorns laborals inclusius, d’acord amb les seves capacitats, preferències i les característiques del mercat laboral. REQUISITS Titulació en Psicologia, Pedagogia o Psicopedagogia. Experiència mínima d’1 any en inserció laboral amb el col·lectiu de salut mental. Formació, experiència i coneixements del col·lectiu de salut mental per poder desenvolupar la feina amb èxit. Conèixer els projectes, programes i serveis, relacionats amb els processos d’intervenció del col·lectiu de salut mental. Conèixer experiències i modes de procedir d’altres organitzacions del Tercer Sector així com les xarxes i línies estratègiques. Experiència i coneixements en els modes de procedir dels departaments de RR.HH del mercat ordinari. Domini d’Excel, paquet Office, Drive i Gmail, i domini d’Internet. TASQUES Valoració de competencies laborals i personals de la persona usuaria. Identificació d’interessos, capacitats i suports necesssaris. Elaboració d’un pla individual d’inserció Entrenament en habilitats per participar i superar amb èxit processos de selecció ( cv, dinàmiques de grup, etc) Suport personalitzat a la persona usuària en el lloc de treball per afavorir la seva adaptació i autonomia. Intervenció directa amb l’empresa per facilitar la comunicació i l’encaix laboral. Coordinació amb equips professionals (orientació, salut mental, serveis socials, etc.). Seguiment i acompanyament continuat per garantir l’estabilitat laboral. Detecció de necessitats i adaptació de suports al lloc de treball. Elaboració d’informes de seguiment i propostes de millora. Disseny i dinamització d’activitats per reforçar habilitats laborals i socials. Promoció d’un entorn laboral inclusiu i sensibilització a les empreses col·laboradores. Qualsevol altre tasca relacionada amb la posició. CONDICIONS Data d'incorporació: Inmediata Tipus de contracte: Indefinit Jornada: Sencera Remuneració: Conveni Acció Social G II (26.007,66€ anuals entre 14 pagues) Horari laboral: Dl-Dj 8 a 13h i 14-17h DV: 8 a 14:30h Podràs realitzar flexibilitat horària de 30 minuts en l’entrada i la sortida.

• Contrato indefinido
• Jornada completa
• 25.000 € - 26.000 € Bruto/año

• Barcelona
• Presencial
• 16 jul

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a native or bilingual English speaker to join our team in Barcelona. You will work in the inbound service as customer assistance for one of our clients. RESPONSIBILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call centre environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Native or bilingual Dutch speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organization. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions.

• Contrato indefinido
• Jornada completa
• 19.000 € - 23.000 € Bruto/año