9 ofertas de english fluent speaker en todas las ubicaciones
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- Pozuelo de Alarcón
- Híbrido
- 08 jul
As a Provider Relations Analyst, you will be part of the Network Management department, responsible for managing and developing strategic relationships with healthcare providers across the European network. You will serve as the primary point of contact for a portfolio of provider accounts, including hospitals, clinics, and specialist facilities, driving engagement, performance, and long-term partnership value. You will work closely with internal stakeholders across Network Management, Operations, Claims, Clinical, Service, and Commercial teams to ensure providers deliver an exceptional experience to Cigna members while supporting Cigna's strategic objectives. Success in this role requires a proactive, relationship-focused approach, combining account management expertise, data-driven decision making, and strong stakeholder management skills. Key Responsibilities Strategic Account Management Own and develop relationships with an assigned portfolio of healthcare providers. Act as the primary point of contact for provider accounts and build trusted partnerships with key decision-makers. Develop and execute account plans for strategic providers, identifying opportunities to improve engagement, performance, and mutual value. Conduct regular business reviews with providers to discuss performance, operational metrics, member experience, and improvement opportunities. Support the transition toward a comprehensive provider account management model, including public and private providers in strategic locations. Provider Performance Management Monitor provider performance through operational, financial, and service-related KPIs. Analyze utilization, claims, direct payment activity, turnaround times, complaint trends, and other relevant metrics. Identify performance gaps, root causes, and opportunities for service enhancement. Relationship Development & Provider Engagement Lead ongoing provider engagement activities to strengthen partnerships and increase provider satisfaction. Manage escalations, complaints, service concerns, and operational challenges, ensuring timely resolution. Maintain regular communication and governance meetings with providers. Gather and consolidate provider feedback and represent provider needs within the organization. Promote provider participation in strategic initiatives, system enhancements, and operational improvements Provider Education & Change Management Support provider onboarding and integration into the Cigna network. Educate providers on Cigna's operating model, processes, digital tools, and service expectations. Lead provider adoption of new technologies, platforms, and processes. Ensure providers remain informed about operational, contractual, and strategic changes affecting the partnership. Cross-Functional Collaboration Partner closely with Claims, Operations, Clinical, Service, Contracting, and Network teams to deliver a seamless provider experience. Coordinate internal resources to address provider needs and support strategic account objectives. Provider Visits Conduct regular provider visits and business reviews to strengthen relationships, evaluate performance, and identify opportunities for collaboration and network enhancement. YOUR PROFILE Experience External candidates: minimum 2 years of experience in Account Management, Relationship Management, Healthcare Operations, Network Management, Provider Management, or similar customer-facing roles. Experience managing strategic accounts and developing long-term business relationships is highly desirable. Healthcare, insurance, or international assistance industry experience is preferred. Languages Fluent English and German required. Additional European language(s) such as Scandinavian languages are highly desirable. Additional Requirements International mindset. Strong ownership mentality and accountability for account outcomes. Availability to travel approximately 10–20% of the time.
- Contrato indefinido
- Jornada completa
- Salario no disponible
- España
- Híbrido
- 09 jul
Would you like to join the RES team? We are the world's largest independent renewable energy company, with operations in 24 countries across wind, solar, energy storage, biomass, hydropower, green hydrogen, and transmission and distribution. With more than 40 years of experience, we have delivered over 24 GW of renewable energy projects and currently manage more than 40 GW under operation and maintenance. Our team of 4,500 people is united by a shared purpose: driving a zero-carbon future by delivering clean, affordable energy for everyone. As part of our continued growth, we are looking for a Technical Asset Manager to join our Asset Management team (remote in Spain), supporting renewable energy assets across Southern Europe. In this role, you will be responsible for the technical asset management of a portfolio of wind, solar and battery storage projects, acting as the key point of contact between asset owners and internal stakeholders. You will help maximise asset performance, ensure contractual compliance and deliver an excellent service to our clients. What will you be doing? - Act as the main point of contact between renewable energy park owners and internal stakeholders across the Technical, Finance and Commercial teams, ensuring effective communication and alignment. - Monitor contractual obligations for both renewable energy park owner entities and RES under Asset Management agreements. - Manage insurance claims and claims related to construction defects under contractual warranties. - Propose and oversee the operational financial budget of park owner entities. - Prepare plant operational reports and ensure their timely delivery to clients. - Support the Business Development team by identifying commercial opportunities, promoting RES services and providing recommendations to asset owners. - Apply Asset Management procedures, contribute to continuous improvement initiatives and promote a strong Health, Safety, Environment and Quality (HSEQ) culture. - Conduct site inspections and audits involving clients, suppliers, subcontractors and authorities. At RES, we value differences because we know they make our company a great place to work. By welcoming people with diverse backgrounds, ideas and perspectives, we build teams that collaborate to solve complex challenges and deliver practical solutions for our clients. We are committed to fostering an inclusive workplace where everyone is respected and empowered to succeed, regardless of ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity or expression, disability, marital or parental status, educational background, social background or life experience.
- Contrato indefinido
- Jornada completa
- 39.000 € - 43.000 € Bruto/año
Customer Care Telephone Agent - Bilingual English and Spanish Speakers (100% Remote - Based in Spain)
Avos Tech
- Madrid
- Solo teletrabajo
- 26 jun
AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company. We’re looking for bilingual English and Spanish speakers who are based in Spain and fluent in both languages to join our remote working customer care team. Main Responsibilities: -Deliver excellent customer service to international clients needing health insurance for visa/residency purposes -Handle administrative tasks: data updates, online payments, authorizations, and service requests -Accurately record information and escalate cases where necessary -Empathize with customers and support their integration into the Spanish healthcare system Work Schedule: -Monday to Friday from 11:00 – 19:00 -Flexibility to cover different shifts occasionally (sick leave, holidays) is required What We Offer: -Full-time contract (100% remote) -Competitive salary + English language bonus -Path to permanent employment: Initial agency contract with progression to an indefinite contract after training -Career development opportunities – all managers and coordinators started as agents -Training provided: onboarding and ongoing support throughout your career ¡Apply now and become part of a team that values collaboration, empathy, and professional growth!
- Contrato de duración determinada
- Jornada completa
- 1500 € - 1700 € Bruto/mes
- Ver ofertas
- Ver ofertas
- Ver ofertas
- Ver ofertas
Customer Care Telephone Agent - Native English and Spanish speakers (100% Remote - Based in Spain)
Avos Tech
- Madrid
- Solo teletrabajo
- 16 jun
AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company. We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team. Main Responsibilities: Deliver excellent customer service to international clients needing health insurance for visa/residency purposes Handle administrative tasks: data updates. Accurately record information and escalate cases where necessary Empathize with customers and support their integration into the Spanish healthcare system Work Schedule: Monday to Friday from 11:00 – 19:00 Flexibility to cover different shifts occasionally (sick leave, holidays) is required What We Offer: Full-time contract Position is 100% remote (from anywhere in Spain) Competitive salary + English language bonus Path to permanent employment: Initial agency contract with progression to an indefinite contract after training Career development opportunities – all managers and coordinators started as agents Training provided: onboarding and ongoing support throughout your career ¡Apply now and become part of a team that values collaboration, empathy, and professional growth!
- Contrato de duración determinada
- Jornada completa
- Salario no disponible
- Palma de Mallorca
- Presencial
- Hace 5d
Do you enjoy helping people and want to be a part of unforgettable travel experiences? Our Customer Care team in Palma is growing, and we are looking for proactive individuals who thrive in a dynamic and international environment. In this role, you will be the first point of contact for our travelers when they need support during their stay in one of our destinations across Spain, providing quick and effective solutions over the phone. Main responsibilities - Handling inbound calls from tourists and agencies with a solution-oriented mindset - Assisting with hotel reservations and service-related queries - Confirming transfer schedules - Supporting customers with incidents (lost items, changes, special requests, etc.) - Managing emergencies with professionalism and empathy - Providing accurate and helpful information Requisitos: - Minimum experience of one year in a similar position. - Customer service oriented. - Fluent English and Spanish, writing and speaking. - Intermediate level of German. Other languages will be valued. - Flexible working schedule. Available to work night shifts. - Office Package knowledge.
- Contrato fijo discontinuo
- Jornada completa
- Salario no disponible