8 ofertas de field service specialist en todas las ubicaciones

• Madrid
• Híbrido
• Hace 6d

At HEINEKEN Spain, people come first. Recognized by Merco as one of the 15 most attractive companies to work for in Spain and the 3rd in the beverages sector, we are home to more than 1,400 employees committed to creating an inclusive, innovative and sustainable workplace where everyone can thrive. We foster a culture where wellbeing, diversity and continuous improvement are at the heart of everything we do. This is what #FeelTheGreen means: passion for what we do, courage to challenge the status quo, and the purpose of creating moments of enjoyment together. FEEL THE GREEN with us! We are looking for a Safety Specialist – Commerce & Support to join our team in Madrid. Your challenge You will lead Occupational Health & Safety for two key populations: Commerce / Sales: 400+ field employees working across Spain with company vehicles. Support Functions: Corporate offices based mainly in Madrid and Sevilla. This is a highly visible, hands-on role combining technical expertise, field presence and close collaboration with business leaders. Key responsibilities Commerce / Sales Act as the main H&S partner for the commercial organization. Lead and continuously improve the Road Safety & Driving Risk Prevention program. Analyze accidents and trends, defining preventive actions. Investigate incidents and perform root cause analysis. Deliver safety training and awareness sessions. Collaborate with Commerce, HR, Fleet and external partners. Support Functions Manage Occupational Safety in office environments. Coordinate risk assessments, ergonomics, emergency plans and drills. Oversee Contractor Coordination Activities (CAE). Support psychosocial risk assessments and action plans. Participate in legal and internal audits. Governance & Continuous Improvement Support the implementation of corporate H&S standards and reporting. Monitor KPIs, analyze data and promote a strong safety culture. Act as a trusted business partner, providing practical and effective solutions. What we're looking for Background University degree. Higher Technician in Occupational Risk Prevention (PRL). Experience Minimum 5 years in Health & Safety roles. Experience supporting mobile/field-based populations (sales, service, logistics, etc.). Experience in office environments. Experience in multinational or complex organizations is a plus. Skills High level of autonomy and ownership. Strong stakeholder management and influencing skills. Business-oriented, practical approach to Safety. Comfortable working with KPIs and data analysis. Languages Spanish: Fluent. English: Professional working proficiency. Why join us? High-impact role within a mature Safety function. Strong exposure to business leaders. Autonomy to improve safety practices for large employee populations. International standards with local execution. What we offer Culture: A values-driven company with a 90% Employee Engagement score. Diversity & Inclusion: A workplace where everyone can be themselves. Sustainability: Committed to renewable energy, zero waste and water stewardship. Global environment: Opportunities to collaborate on international projects. Events: Access to festivals, motorsport and major sponsored events. Growth: Trust, autonomy and freedom to innovate and make an impact. Discover more at: www.heinekenespana.es

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Madrid
• Híbrido
• Hace 8h
  Nueva

Si te gusta el trato con clientes, te mueves bien en entornos hospitalarios y disfrutas resolviendo problemas técnicos que importan, esta posición puede ser tu siguiente paso profesional. Buscamos un/a Field Service Specialist con experiencia en soporte técnico presencial y capacidad para generar confianza en usuarios y profesionales sanitarios. Tendrás autonomía, un rol visible y la oportunidad de trabajar con tecnología que impacta directamente en la atención al paciente. Funciones principales: Interlocución directa con clientes del entorno sanitario, asegurando una relación de confianza y un servicio excelente. Instalación, configuración, mantenimiento y reparación de hardware y software en hospitales. Identificación de incidencias y aseguramiento del rendimiento y fiabilidad de los sistemas. Participación en visitas, demostraciones y presentaciones de producto. Identificación de necesidades y oportunidades en el entorno hospitalario. Garantizar un alto nivel de satisfacción y continuidad del servicio. Comunicación con equipos técnicos y de servicio para asegurar una ejecución impecable. La empresa ofrece: Retribución: 40.000–42.000 € b/a + variable según desempeño. Jornada completa: Lunes a Jueves: 8:30h a 17:30h. Viernes: 8:00h a 14:00h. Modelo de trabajo híbrido: Presencial en cliente cuando haya intervenciones. Teletrabajo cuando no sea necesaria la presencia en cliente. Gastos de desplazamiento cubiertos por empresa (se abona kilometraje). Contacto directo con profesionales sanitarios y tecnología de alto impacto. Requisitos mínimos: Experiencia en entorno sanitario / hospitalario. Conocimientos técnicos (Instalación, configuración y mantenimiento de hardware y software). Experiencia previa en roles de soporte o servicio. Proactividad, escucha activa, claridad y capacidad de generar confianza. Orientación a objetivos y autonomía.

• Contrato indefinido
• Jornada completa
• 40.000 € - 42.000 € Bruto/año

• San Agustín del Guadalix
• Presencial
• 01 jun

Job Description The Admin Operations Iberia is responsible for the administrative management of technical service operations across Iberia, ensuring efficient coordination of daily activities related to repairs, training, and deployments while capturing and analyzing relevant data to identify trends and improvement opportunities. The role promotes service products to customers, builds strong relationships, and develops a deep understanding of customer needs, while also managing service contracts through their generation, adaptation, and review in alignment with internal stakeholders. It ensures effective collaboration with internal and external teams, oversees spare parts management and inventory control, supports work order processes and dispute handling through systems such as ServiceMax or LOTS, and coordinates with warehouse, logistics, and field teams for the management of BD-owned instruments and spare parts. Main responsibilities: Operational service management and coordination: planning and prioritising tasks, tracking KPIs/SLAs, and coordinating with the field team, Customer Support Manager, and internal stakeholders to ensure timely and effective execution. Stakeholder management and escalation handling: proactive communication with clients and internal stakeholders, managing incidents/disputes, and supporting decision-making through regular reporting and up-to-date documentation. Continuous improvement initiatives: identifying and implementing actions to enhance individual and team efficiency, proposing optimisation opportunities. Service portfolio promotion: strengthening client relationships and gaining a deep understanding of their needs to promote services effectively. Activity tracking and coordination: monitoring daily activities (repairs, training, deployments), including the creation, update, and closure of work orders in corporate tools, ensuring traceability and coordination. Data analysis and reporting: capturing and analysing relevant data (trends, improvement areas, risks, and opportunities) using corporate tools such as ServiceMax, LOTS, Qlik Sense, Power BI, or similar. Support to Customer Support Manager and technical team: contributing to departmental development through reporting, cross-functional coordination, and management/follow-up of external partners, ensuring alignment with scope, SLAs, quality, and compliance. End-to-end service contract management: creation, adaptation, and review of contracts, maintenance of active agreements, and management of opportunities in line with established processes and tools. Customer service and operational sales support: preparing, presenting, and negotiating proposals (phone/email) and occasional visits with CSL/FSE/sales teams, with a focus on key accounts and long-term relationships. End-to-end administrative and logistics support: managing spare parts and inventory (including annual audits), reviewing work orders and disputes, maintaining master data, handling packing slips/quotations, coordinating with warehouse/logistics/field teams, reconciling monthly revenue and accruals, managing forecasts, validating invoices, tracking third-party services, monitoring installed base and FSN/FSCA/EOL processes, and maintaining price lists. About you: Knowledge of LOTS with over 2 years of experience ServiceMax experience (preferred) Fluent English, as the role reports at an international level Strong organisational skills and ability to work effectively within a team Experience in client-facing roles and direct customer interaction Salary range for this role: 28000€ - 34000€

• Contrato indefinido
• Jornada completa
• 28.000 € - 33.000 € Bruto/año

• San Fernando de Henares
• Híbrido
• Hace 1d
  (Publicada de nuevo)

General Summary The Order Management Specialist is responsible for managing the complete order lifecycle for the French market, ensuring accurate order processing, timely delivery, and full compliance with internal procedures. The role acts as a key interface between Sales, Finance, Service, Logistics, and Customers to guarantee operational excellence and customer satisfaction. In addition to order management responsibilities, the position supports tender preparation, reporting, and continuous process improvement initiatives. Essential Job Functions Process, validate, and manage customer orders (capital mainly and post sales if needed) within Oracle Cloud ERP and other business systems. Ensure accurate order entry, pricing validation, product configuration, and documentation compliance. Monitor order status throughout the fulfillment cycle and proactively resolve issues impacting delivery timelines. Coordinate with Logistics, Warehouse, Service, Finance, and Sales teams to ensure successful order execution. Manage order modifications, cancellations, returns, credit and admin inquiries. Communicate order confirmations, delivery schedules, and potential delays to internal stakeholders. Maintain complete and accurate order records and support documentation in Sales Force and Oracle. Maintain sales journals and support monthly and quarterly financial closing activities in collaboration with Finance. Assist with sales reporting, forecasting, and operational performance tracking. Ensure all commercial and financial documentation is complete and compliant before order release. Escalate and resolve operational issues affecting customer satisfaction or revenue recognition. Primary responsibility for the French market, with the flexibility to support other EMEA regions as business needs dictate. Knowledge/Educational Requirements ·Bachelor’s degree in business administration, Finance, or a related field (Bac+3). ·Excellent computer and IT skills: ·Able to seamlessly operate on multiple platforms, to accurately accomplish daily management of information. ·Proficient user of Oracle Cloud (at least 2 years’ proven experience). ·Experience with Sales Force Lightning or any other similar ERP highly valued. ·Good knowledge of advanced functions in Excel highly valued. ·2+ years of experience in a similar role, highly valued. Soft Skills: ·Experience working in a fast-moving, multinational Company ·Self-motivated, high energy, proactive ·Deadline-oriented ·Problem solver, positive, can-do attitude and hands-on mentality ·Continuous Improvement mindset. ·Detail-oriented with strong analytical and problem-solving skills. ·Ability to multitask. ·Good interpersonal skills and relationship building ·Excellent communication skills, both written and verbal, in French (C1 level minimum) native and fluent English ( B2 level minimum). ¿¿¿¿¿¿

• Contrato de duración determinada
• Jornada completa
• 2900 € - 3200 € Bruto/mes

• Madrid
• Híbrido
• Hace 6d

At HEINEKEN Spain, people come first. Recognized by Merco as one of the 15 most attractive companies to work for in Spain and the 3rd in the beverages sector, we are home to more than 1,400 employees committed to creating an inclusive, innovative and sustainable workplace where everyone can thrive. We foster a culture where wellbeing, diversity and continuous improvement are at the heart of everything we do. This is what #FeelTheGreen means: passion for what we do, courage to challenge the status quo, and the purpose of creating moments of enjoyment together. FEEL THE GREEN with us! We are looking for a Safety Specialist – Commerce & Support to join our team in Madrid. Your challenge You will lead Occupational Health & Safety for two key populations: Commerce / Sales: 400+ field employees working across Spain with company vehicles. Support Functions: Corporate offices based mainly in Madrid and Sevilla. This is a highly visible, hands-on role combining technical expertise, field presence and close collaboration with business leaders. Key responsibilities Commerce / Sales Act as the main H&S partner for the commercial organization. Lead and continuously improve the Road Safety & Driving Risk Prevention program. Analyze accidents and trends, defining preventive actions. Investigate incidents and perform root cause analysis. Deliver safety training and awareness sessions. Collaborate with Commerce, HR, Fleet and external partners. Support Functions Manage Occupational Safety in office environments. Coordinate risk assessments, ergonomics, emergency plans and drills. Oversee Contractor Coordination Activities (CAE). Support psychosocial risk assessments and action plans. Participate in legal and internal audits. Governance & Continuous Improvement Support the implementation of corporate H&S standards and reporting. Monitor KPIs, analyze data and promote a strong safety culture. Act as a trusted business partner, providing practical and effective solutions. What we're looking for Background University degree. Higher Technician in Occupational Risk Prevention (PRL). Experience Minimum 5 years in Health & Safety roles. Experience supporting mobile/field-based populations (sales, service, logistics, etc.). Experience in office environments. Experience in multinational or complex organizations is a plus. Skills High level of autonomy and ownership. Strong stakeholder management and influencing skills. Business-oriented, practical approach to Safety. Comfortable working with KPIs and data analysis. Languages Spanish: Fluent. English: Professional working proficiency. Why join us? High-impact role within a mature Safety function. Strong exposure to business leaders. Autonomy to improve safety practices for large employee populations. International standards with local execution. What we offer Culture: A values-driven company with a 90% Employee Engagement score. Diversity & Inclusion: A workplace where everyone can be themselves. Sustainability: Committed to renewable energy, zero waste and water stewardship. Global environment: Opportunities to collaborate on international projects. Events: Access to festivals, motorsport and major sponsored events. Growth: Trust, autonomy and freedom to innovate and make an impact. Discover more at: www.heinekenespana.es

• Contrato indefinido
• Jornada completa
• Salario no disponible