111 ofertas de key account en todas las ubicaciones

• Vilafranca del Penedès
• Híbrido
• 13 jul

Description Our client is a fast-growing logistics scale-up on a mission to transform how goods move. Currently in a strong growth phase, they are building a powerful SaaS platform used by both customers and transport partners and they’re just getting started. They combine cutting-edge technology with top-tier customer service and, more importantly, they invest in people. This is not a “hire fast, replace fast” environment, they focus on growing their teams, nurturing potential, and building long-term careers. If you're an Account Manager Bilingual in French who’s eager to learn, take ownership, and grow quickly in a dynamic scale-up environment, this is the kind of place where you can truly thrive! Key languages French: Bilingual proficiency or equivalent English: Full professional level Spanish: Full professional level Main responsibilities Act as the main operational point of contact of Amphora for customers Collaborate with the Customer Care team to resolve inquiries or incidents Identify upselling opportunities based on client needs Carry out important communications: reports, operational changes, updates, etc Perform monitoring and corrections on scoring and metrics (picking errors...) Create and present operational reports on the performance of your clients Operations and coordination with the warehouse Coordinate with the warehouse team product inflows, B2B shipments, stock audits, etc Inform and coordinate regarding the campaigns of your assigned clients Coordinate operational priorities and guarantee the efficient use of resources Communicate the specific needs and requirements of each client to the logistics team Solve problems in real time, escalating when necessary to avoid service interruptions Core skills/experience Previous experience in account management, customer service, logistics or the eCommerce sector Knowledge in logistics operations (warehouse, stock management, B2B shipments) Communication skills to interact with clients Ability to interpret metrics and prepare operational reports Results orientation with attention to detail What's on offer Salary package: 23-27K plus 3K of bonus Fridays = shorter days (6h) Remote work 1 day per week after the probation period Entrepreneurial and flexible environment with a culture of collaboration You will be part of a scale-up company where your work will have visible and immediate results Benefits for restaurants, transport and daycare through Cobee Health insurance with Adeslas included in the flexible remuneration Monthly afterworks and an environment that drives your personal and professional development Our recruitment process? Step 1: Interview with one of our recruiter to know you better Step 2: Screening call with HR Step 3: On-site interview with the Operations Manager

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Pozuelo de Alarcón
• Híbrido
• 08 jul

As a Provider Relations Analyst, you will be part of the Network Management department, responsible for managing and developing strategic relationships with healthcare providers across the European network. You will serve as the primary point of contact for a portfolio of provider accounts, including hospitals, clinics, and specialist facilities, driving engagement, performance, and long-term partnership value. You will work closely with internal stakeholders across Network Management, Operations, Claims, Clinical, Service, and Commercial teams to ensure providers deliver an exceptional experience to Cigna members while supporting Cigna's strategic objectives. Success in this role requires a proactive, relationship-focused approach, combining account management expertise, data-driven decision making, and strong stakeholder management skills. Key Responsibilities Strategic Account Management Own and develop relationships with an assigned portfolio of healthcare providers. Act as the primary point of contact for provider accounts and build trusted partnerships with key decision-makers. Develop and execute account plans for strategic providers, identifying opportunities to improve engagement, performance, and mutual value. Conduct regular business reviews with providers to discuss performance, operational metrics, member experience, and improvement opportunities. Support the transition toward a comprehensive provider account management model, including public and private providers in strategic locations. Provider Performance Management Monitor provider performance through operational, financial, and service-related KPIs. Analyze utilization, claims, direct payment activity, turnaround times, complaint trends, and other relevant metrics. Identify performance gaps, root causes, and opportunities for service enhancement. Relationship Development & Provider Engagement Lead ongoing provider engagement activities to strengthen partnerships and increase provider satisfaction. Manage escalations, complaints, service concerns, and operational challenges, ensuring timely resolution. Maintain regular communication and governance meetings with providers. Gather and consolidate provider feedback and represent provider needs within the organization. Promote provider participation in strategic initiatives, system enhancements, and operational improvements Provider Education & Change Management Support provider onboarding and integration into the Cigna network. Educate providers on Cigna's operating model, processes, digital tools, and service expectations. Lead provider adoption of new technologies, platforms, and processes. Ensure providers remain informed about operational, contractual, and strategic changes affecting the partnership. Cross-Functional Collaboration Partner closely with Claims, Operations, Clinical, Service, Contracting, and Network teams to deliver a seamless provider experience. Coordinate internal resources to address provider needs and support strategic account objectives. Provider Visits Conduct regular provider visits and business reviews to strengthen relationships, evaluate performance, and identify opportunities for collaboration and network enhancement. YOUR PROFILE Experience External candidates: minimum 2 years of experience in Account Management, Relationship Management, Healthcare Operations, Network Management, Provider Management, or similar customer-facing roles. Experience managing strategic accounts and developing long-term business relationships is highly desirable. Healthcare, insurance, or international assistance industry experience is preferred. Languages Fluent English and German required. Additional European language(s) such as Scandinavian languages are highly desirable. Additional Requirements International mindset. Strong ownership mentality and accountability for account outcomes. Availability to travel approximately 10–20% of the time.

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Sant Cugat del Vallès
• Híbrido
• Hace 1d
  (Publicada de nuevo)

Actualmente Sensory Value precisa incorporar un/a Key Account Junior que reportará a la Dirección Comercial de España. Dando soporte al equipo Comercial de España, sus funciones principales serán las siguientes: Recepción de briefings de clientes y preparación de propuestas de proyectos. Supervisión del desarrollo de los proyectos en colaboración con el equipo técnico. Colaborar en la preparación de la estrategia comercial para los clientes asignados. Seguimiento de la consecución de los objetivos de ventas y rentabilidad. Fidelización y crecimiento de la cartera de clientes actuales. Prospección de nuevos clientes. Requisitos: Estudios universitarios en Ciencia y Tecnología de los Alimentos, Química, Biología, Nutrición o áreas afines. Nativo digital con experiencia en IA. Vocación comercial. Habilidades comunicativas. Capacidad analítica. Interés por el sector de Investigación de Mercados. Buen manejo de Office (Excel, PowerPoint y ofimática en general). Imprescindible nivel avanzado de inglés. Valorable italiano y francés. Capacidad para trabajar en equipo y colaborar con diferentes departamentos. Habilidades de comunicación y negociación. Disponibilidad para viajar. Orientación a resultados y capacidad para gestionar múltiples proyectos. Se valorará experiencia en Departamentos de Marketing o Comercial.

• Contrato indefinido
• Jornada completa
• 21.000 € - 25.000 € Bruto/año

• Madrid
• Híbrido
• 25 jun
  (Publicada de nuevo)

¿Qué funciones realizarás? - En coordinación con la Dirección Comercial Corporativa, definición e implementación de la estrategia comercial para grandes cuentas internacionales en los segmentos Corporate y MICE. - Identificación, captación y desarrollo de cuentas clave con presencia multinacional o global (Corporaciones multinacionales, Consortia, TMCs). - Liderazgo en procesos de negociación complejos: RFPs globales, acuerdos marco internacionales, programas preferentes y contratos multi-país. - Gestión directa de un portfolio de cuentas estratégicas, asegurando crecimiento de producción, rentabilidad y penetración en la red hotelera. - Coordinación con equipos comerciales regionales y locales para la correcta implementación de acuerdos globales y alineación estratégica. - Análisis de performance de cuentas (KPIs, producción, market share, share of wallet) y definición de planes de acción, así como elaboración de reporting estratégico, previsiones y seguimiento de objetivos comerciales. - Representación de la compañía en ferias internacionales, workshops, roadshows y eventos del sector. - Desarrollo de relaciones de alto nivel con decisores clave.

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Madrid
• Presencial
• Hace 2d
  (Publicada de nuevo)

About the role International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 81countries. Established 35 years ago, we have become the market leader for an extensive client base of companies, NGOs, and governments around the world. Key responsibilities Retention -Effectively account manage and retain all existing clients and achieve and exceed 100% of renewal gross profit sales budget on time. -Ensure the sales end to end process is followed effectively and renewals are executed in a timely manner before expiry. Growth -Maximise cross and up sell opportunities with existing clients. Achieve and exceed 100% of allocated new and account extension business sales target. -Foster business development opportunities with existing clients across borders internationally. -Maximise business development opportunities with Joint Venture partner, Control Risks. Engagement -Develop and implement strategic Account Management Plans for Strategic clients : ensure account plans in place, and reviewed every 6 months, ensure business review candence in place. -Fully own all aspects of the client onboarding, utilisation drive, reporting, compliant handling and internal advocacy on behalf of the client. -Anticipate and uncover customer needs, requirements and market trends, identify buying influences and develop contacts at the highest levels within existing accounts. -Manage International SOS' level of service quality in the provision of medical and security solutions to the designated client base across the region. Cadence -Proficient with all company systems and processes, in particular, Salesforce and CPQ. -Ensure all sales administration, sales forecasts, client activity, client mapping and information in Salesforce is accurate, reliable and timely. -Develop and maintain a sales pipeline for new business and extension opportunities for Corporate Membership, Digital Travel Risk Mitigation, Medfit, training and consulting service product suite. Collaboration -Act as a support to the Client Services Director/Account Management Director in mentoring other account managers, both formally and on an adhoc basis. - Take a leadership role in helping shape professionalise the account management function through championing best practice and industry-leading initiatives. -Act as the primary inter-department liaison on operational / administrative matters with support from the Client Services Team for a client. -Support the Client Services Director as required, and work with other Business Development Managers and Account Managers within the region on key clients or prospects, including renewals, tenders, up-selling and cross border sales.

• Contrato indefinido
• Jornada completa
• Salario no disponible