42 ofertas de ms teams en todas las ubicaciones

• Valencia
• Hace 6h
  (Publicada de nuevo)

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities - Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

• Contrato formativo
• Jornada completa
• Salario no disponible

• Zaragoza
• Hace 6h
  (Publicada de nuevo)

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities - Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

• Contrato formativo
• Jornada completa
• Salario no disponible

• Figueres
• Hace 6h
  (Publicada de nuevo)

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities - Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

• Contrato formativo
• Jornada completa
• Salario no disponible

• Barcelona
• Presencial
• Hace 1d

Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site - Temporary), you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Croatian plus an advanced level English - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Temporary contract: Monday to Friday 09:00 to 18:00 - Salary 19623.94 euros gross/year + up to 1200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." R1743614

• Contrato indefinido
• Jornada completa
• 19.000 € - 20.000 € Bruto/año

• Barcelona
• Presencial
• Hace 1d

Career Growth and Personal Development This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career. What You Will Do in This Role As a Fashion Support Consultant, you will: Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands. Take incoming calls from boutiques and shops via telephone and resolve demands. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers. Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. Ensure contractual SLA is maintained. Provide cover for other Agents in their absence, either within the same team or across teams. Liaise with Supervisors/ Mentors on specific projects where requested. To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner. To attend regular Team Meetings. To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction. Requirements Native level of French plus fluent level of English Working knowledge of IT Platform, equipment, and applications: Windows/MS Office Good disposition to work in a customer service environment Customer care skills - ability to listen to and understand the customers' needs Ability to take ownership of, and progress calls to resolution or to escalate call to resolution Personal abilities Resistant to stress. Very good communication skills. Ability to work in a team. Logical approach to problem solving. Ability to work on own initiative. Ability to adapt to different situations and needs. What's in It for You In this role, you'll benefit from: Part-time (20 hours/week) permanent contract, Monday to Friday (14:00-18:00) Salary of € 10.063,14 gross/year + up to € 615.38 gross/year in bonus Onsite Barcelona Office Referral bonus opportunities Fully paid training on the company and your project Career development programs and specialized courses Be Your Best Version At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. If this sounds like the next step in your career, we'd love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1744868

• Contrato indefinido
• Jornada parcial - tarde
• 10.000 € - 11.000 € Bruto/año