5 ofertas de phone etiquette en todas las ubicaciones

• Barcelona
• Híbrido
• 23 jun

At Bosch Service Solutions, we combine technology, innovation, and talent to deliver high-quality solutions to customers around the world. If you are passionate about automotive technology, enjoy solving technical challenges, and want to grow in an international and dynamic environment, we would love to hear from you. SCOPE: Responsible for developing and maintaining excellent customer relationships. Will consistently handle various forms of customer contact, and accurately process customer orders for products and literature. Respond to customer inquiries in a timely manner through the most appropriate means of communication. RESPONSIBILITIES: (not limited to) ¿ Advise and offer the right type of product, according to customer demand. ¿ Promote consistent and excellent customer relations and loyalty. ¿ Identify future GAP's that may be committed in order to improve the customer experience. ¿ Take ownership of the customer’s problem and be the point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made. You bring the passion, and we'll give you the training. This role includes a company-paid comprehensive training in English. DESIRED COMPETENCIES: • Previous experience on customer service. Used to work on a high quality environment, following standards and procedures • Strong multitasking skills across several tools and systems. • Advanced user in office tools like MS Office . • Reliable, structured, and problem solving mindset. • Good communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language. • Customer satisfaction oriented. • Soft Skills: active listening, empathy If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team. What we offer: Comprehensive Training: As a member of our team, you'll receive extensive training, equipping you with the skills and knowledge needed to excel in your role and contribute to the success of our project. Development Opportunities: Unlock your potential with diverse horizontal development paths, providing avenues for growth and progression within the company. Home Appliances: In addition to the exciting professional opportunities within our organization, we are pleased to share that our employees enjoy exclusive discounts on our home appliances, power tools, and JUNKERS products. Furthermore, as part of our "BOSCHContigoMás" benefit program, our team members also have access to discounts offered by various international companies, enhancing their overall employee experience with us. Contract Stability, long term oriented. Opportunity for after 6 months for work abroad within the EU authorized countries for up to 30 days per year. Monday to Thursday: 8:00 a.m. to 6:00 p.m. Friday: 8:00 a 5:00p.m. ¡Weekends off! Remote or Hybrid work model. ¡Work from anywhere in Spain! Competitive Salary: In line with our internal compensation policy, the salary range for this position is between approximately 20.000€ and 23.000€ gross per year, based on a full annual working schedule, as stipulated in the applicable collective bargaining agreement.The final salary offer will be determined within this range and will reflect your relevant experience, skills, and qualifications. We also offer a comprehensive and competitive benefits package.We will be happy to share further details regarding compensation, benefits, and development opportunities as you progress through the selection process.

• Contrato otros contratos
• Jornada completa
• 19.000 € - 22.000 € Bruto/año

• Murcia
• Presencial
• Hace 16h
  Nueva

EULEN Flexiplán, S.A. selecciona para importante empresa del sector del abastecimiento y depuración de agua en Murcia, un/a Administrativo/a con Certificado de Discapacidad. Buscamos un profesional con al menos 2 años de experiencia en funciones administrativas y de atención al público para unirse a nuestro equipo. El puesto implica la realización de tareas de información, recepción, gestión de citas y atención telefónica, entre otras. Se ofrecerá un contrato temporal con una duración de entre 6 meses y 1 año, con un horario de lunes a viernes de 7:45 a 15:00 horas. La incorporación será inmediata. Ofrecemos una remuneración muy competitiva acorde a la experiencia y al puesto. Si tienes experiencia en administración, te apasiona la atención al cliente y resides en Murcia o alrededores, esta es tu oportunidad para formar parte de una compañía líder en su sector. Funciones Principales: Atención directa al público, ofreciendo información y resolviendo dudas. Recepción de visitas y gestión de correspondencia. Organización y gestión de agendas, así como la concertación y confirmación de citas. Atención telefónica, canalizando llamadas y proporcionando información. Soporte administrativo general, incluyendo archivo, digitalización y gestión de bases de datos. Colaboración en la gestión de incidencias y reclamaciones. Apoyo en tareas de facturación y control de albaranes. Mantenimiento de la base de datos de clientes y proveedores. Gestión de pedidos y seguimiento de suministros. Cualquier otra tarea administrativa que se derive de las necesidades del departamento. Únete a EULEN Flexiplán y desarrolla tu carrera profesional en un entorno dinámico y con excelentes condiciones. ¡Te esperamos!

• Contrato de duración determinada
• Jornada completa
• 2000 € - 3000 € Bruto/mes

• Barcelona
• Hace 2d

BOSCH is waiting for you! Are you looking for a high level experience in a world-renowned multinational company? Do you have a passion for customer service? Do you have a fluent level of English and C2/native level in DANISH? If so, then you have found the right position! It is a 100% on-site position in Barcelona for the first 6 months, after which it transitions to a hybrid model. Job Description Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment. You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in French, to provide outstanding customer service and support.Key LanguagesC2 or full professional level of DANISH.C1 or full fluency in English. Training is in English.- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.- Advanced user of MS Office- Able to handle stressful situations.- Teamwork spirit. Organized. Curious and hunger to learn more.- Monday to Friday. 39 hours week / Rotating schedule/ 08:00 a 16:00 , 09:00 a 17:00 , 11:00 a 19:00 LV- ETT - 4-Month Temporary Contract with Potential for Permanent PositionCompetitive Salary: During the recruitment process, we´ll discuss compensation details.Salary per hour. 13,13 € grossTotal salary is 23.200 € gross per year.

• Contrato de duración determinada
• Jornada completa
• 21.000 € - 24.000 € Bruto/año

• Alcobendas
• Solo teletrabajo
• 26 jun

At Bosch Service Solutions, we combine technology, innovation, and talent to deliver high-quality solutions to customers around the world. If you are passionate about automotive technology, enjoy solving technical challenges, and want to grow in an international and dynamic environment, we would love to hear from you. SCOPE: Responsible for developing and maintaining excellent customer relationships. Will consistently handle various forms of customer contact, and accurately process customer orders for products and literature. Respond to customer inquiries in a timely manner through the most appropriate means of communication. RESPONSIBILITIES: (not limited to) ¿ Advise and offer the right type of product, according to customer demand. ¿ Promote consistent and excellent customer relations and loyalty. ¿ Identify future GAP's that may be committed in order to improve the customer experience. ¿ Take ownership of the customer’s problem and be the point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made. You bring the passion, and we'll give you the training. This role includes a company-paid comprehensive training in English. DESIRED COMPETENCIES: • Previous experience on customer service. Used to work on a high quality environment, following standards and procedures • Strong multitasking skills across several tools and systems. • Advanced user in office tools like MS Office . • Reliable, structured, and problem solving mindset. • Good communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language. • Customer satisfaction oriented. • Soft Skills: active listening, empathy If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team. What we offer: Comprehensive Training: As a member of our team, you'll receive extensive training, equipping you with the skills and knowledge needed to excel in your role and contribute to the success of our project. Development Opportunities: Unlock your potential with diverse horizontal development paths, providing avenues for growth and progression within the company. Home Appliances: In addition to the exciting professional opportunities within our organization, we are pleased to share that our employees enjoy exclusive discounts on our home appliances, power tools, and JUNKERS products. Furthermore, as part of our "BOSCHContigoMás" benefit program, our team members also have access to discounts offered by various international companies, enhancing their overall employee experience with us. Contract Stability, long term oriented. Opportunity for after 6 months for work abroad within the EU authorized countries for up to 30 days per year. Monday to Thursday: 8:00 a.m. to 6:00 p.m. Friday: 8:00 a 5:00p.m. ¡Weekends off! Remote work model. ¡Work from anywhere in Spain! Competitive Salary: In line with our internal compensation policy, the salary range for this position is between approximately 20.000€ and 23.000€ gross per year, based on a full annual working schedule, as stipulated in the applicable collective bargaining agreement.The final salary offer will be determined within this range and will reflect your relevant experience, skills, and qualifications. We also offer a comprehensive and competitive benefits package.We will be happy to share further details regarding compensation, benefits, and development opportunities as you progress through the selection process.

• Contrato otros contratos
• Jornada completa
• 19.000 € - 22.000 € Bruto/año

• Vigo
• Solo teletrabajo
• 26 jun

At Bosch Service Solutions, we combine technology, innovation, and talent to deliver high-quality solutions to customers around the world. If you are passionate about automotive technology, enjoy solving technical challenges, and want to grow in an international and dynamic environment, we would love to hear from you. SCOPE: Responsible for developing and maintaining excellent customer relationships. Will consistently handle various forms of customer contact, and accurately process customer orders for products and literature. Respond to customer inquiries in a timely manner through the most appropriate means of communication. RESPONSIBILITIES: (not limited to) ¿ Advise and offer the right type of product, according to customer demand. ¿ Promote consistent and excellent customer relations and loyalty. ¿ Identify future GAP's that may be committed in order to improve the customer experience. ¿ Take ownership of the customer’s problem and be the point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made. You bring the passion, and we'll give you the training. This role includes a company-paid comprehensive training in English. DESIRED COMPETENCIES: • Previous experience on customer service. Used to work on a high quality environment, following standards and procedures • Strong multitasking skills across several tools and systems. • Advanced user in office tools like MS Office . • Reliable, structured, and problem solving mindset. • Good communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language. • Customer satisfaction oriented. • Soft Skills: active listening, empathy If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team. What we offer: Comprehensive Training: As a member of our team, you'll receive extensive training, equipping you with the skills and knowledge needed to excel in your role and contribute to the success of our project. Development Opportunities: Unlock your potential with diverse horizontal development paths, providing avenues for growth and progression within the company. Home Appliances: In addition to the exciting professional opportunities within our organization, we are pleased to share that our employees enjoy exclusive discounts on our home appliances, power tools, and JUNKERS products. Furthermore, as part of our "BOSCHContigoMás" benefit program, our team members also have access to discounts offered by various international companies, enhancing their overall employee experience with us. Contract Stability, long term oriented. Opportunity for after 6 months for work abroad within the EU authorized countries for up to 30 days per year. Monday to Thursday: 8:00 a.m. to 6:00 p.m. Friday: 8:00 a 5:00p.m. ¡Weekends off! Remote work model. ¡Work from anywhere in Spain! Competitive Salary: In line with our internal compensation policy, the salary range for this position is between approximately 20.000€ and 23.000€ gross per year, based on a full annual working schedule, as stipulated in the applicable collective bargaining agreement.The final salary offer will be determined within this range and will reflect your relevant experience, skills, and qualifications. We also offer a comprehensive and competitive benefits package.We will be happy to share further details regarding compensation, benefits, and development opportunities as you progress through the selection process.

• Contrato otros contratos
• Jornada completa
• 19.000 € - 22.000 € Bruto/año