23 ofertas de workplace technology en todas las ubicaciones

• Madrid
• Híbrido
• Hace 4h
  Nueva

En Arelance sabemos que las personas son el activo más importante dentro de una empresa y por tanto invertimos muchos esfuerzos en buscar los mejores profesionales para nuestros clientes, y en ofrecer a nuestros candidatos los mejores proyectos. En este momento, buscamos un/a Buscamos un/a Workplace Management Solutions Lead para incorporarse a un proyecto estratégico dentro de una compañía líder del sector movilidad, inmersa en un proceso de transformación tecnológica y evolución hacia un modelo de negocio más sostenible e innovador. Serás responsable de la coordinación de los servicios de Workplace, liderando equipos multidisciplinares y asegurando la correcta prestación del servicio en un entorno Microsoft. Trabajarás en estrecha colaboración con diferentes áreas técnicas y de negocio para garantizar una experiencia de usuario eficiente, segura y alineada con las necesidades de la organización. Funciones Liderar y coordinar los servicios de Workplace Technology, asegurando la calidad y continuidad del servicio. Coordinar equipos técnicos responsables de áreas como identidad y accesos, gestión de dispositivos, seguridad del puesto de trabajo, distribución de software y soporte al usuario. Supervisar la gestión de incidencias, problemas, cambios y escalados, garantizando el cumplimiento de los SLA y KPI establecidos. Impulsar iniciativas de mejora continua orientadas a optimizar procesos, aumentar la eficiencia operativa y mejorar la experiencia del usuario. Colaborar con equipos de infraestructura, seguridad, redes y negocio para asegurar una correcta prestación de los servicios. Realizar el seguimiento de indicadores de servicio, elaborar informes de gestión y proponer acciones de mejora. Gestionar la relación con proveedores y stakeholders internos, participando en la definición de estrategias y evolución del servicio. Coordinar reuniones de seguimiento, revisiones operativas y planes de acción derivados de incidencias o proyectos de mejora. Participar en la planificación de cambios, despliegues e iniciativas de transformación del entorno Workplace. Requisitos Experiencia mínima de 5 años en posiciones de Service Delivery, Workplace Management, IT Operations o gestión de servicios IT. Experiencia liderando equipos técnicos y coordinando servicios de soporte e infraestructura. Conocimiento de entornos Microsoft y servicios Workplace. Experiencia trabajando con herramientas ITSM (ServiceNow o similares). Conocimiento de metodologías ITIL y gestión de incidencias, problemas y cambios. Capacidad para gestionar múltiples stakeholders, proveedores y equipos multidisciplinares. Orientación a la mejora continua, calidad del servicio y satisfacción del usuario. Nivel alto de español e inglés, tanto hablado como escrito. Residencia en España y permiso de trabajo vigente. Se valorará Experiencia en entornos corporativos internacionales. Conocimientos de Microsoft 365, Active Directory, Entra ID (Azure AD), ADFS, Intune, SCCM/MECM o SailPoint. Experiencia en gestión de servicios de End User Computing (EUC) o Digital Workplace. Certificaciones ITIL o relacionadas con Microsoft. Condiciones Incorporación a un proyecto internacional de larga duración en una compañía líder del sector movilidad. Modelo de trabajo híbrido en Madrid. Acceso a formación y desarrollo profesional. SBA valorado de hasta 47.000€ B/A en función de la experiencia aportada Si tienes interés en una gran oportunidad como ésta, ¡inscríbete!¡Queremos conocerte! *** Sólo se valoran candidatos con permiso de trabajo y residencia en España ***

• Contrato indefinido
• Jornada completa
• Más de 39.000 €

• Barcelona
• Presencial
• 15 jun

We are looking for a professional to develop, support and optimize the multi-channel Customer Experience operations within a corporate environment, collaborating with internal and external stakeholders to improve the full customer lifecycle and ensure high-quality service delivery across workplace-related services. Functions: Coordinate and manage on-site meetings and events using corporate tools (Outlook, Teams, SharePoint), ensuring execution, escalation management and post-event reconciliation. Monitor Customer Experience KPIs through reporting tools (Excel, dashboards) and implement improvement actions based on data insights. Maintain and update multi-channel platforms and internal knowledge repositories (SharePoint, internal CMS tools). Collaborate with Workplace, Marketing and Technology Support teams to identify process improvements and optimize service delivery models. Responsibilities: Analyze customer experience processes and propose improvements leveraging digital tools and workplace platforms. Manage stakeholder communication (internal teams, vendors, clients) ensuring alignment and service quality. Support sourcing activities and supplier trends analysis, contributing to continuous improvement of service models. Ensure compliance with internal policies and recommend updates aligned with business needs and operational changes. Perform operational and data analysis to support decision-making and customer experience optimization. Identify technological opportunities (automation, platform improvements) to enhance workplace services. Requisitos imprescindibles:Minimum 2-3 years of professional experience in Meeting & Events, Workplace Management or Customer Experience operations.Minimum 2 years of experience using Microsoft Office tools (Excel, PowerPoint, Outlook) and SharePoint in a professional environment.English level minimum B2, spoken and written.Professional experience coordinating events, meetings or workplace services in corporate environments. Requisitos valorables:Experience working with KPI reporting and dashboard tracking tools applied to customer experience or operations.Experience collaborating with cross-functional teams (Marketing, IT Support, Workplace Services).Experience in supplier management or sourcing activities within corporate services.Experience contributing to process improvement or operational transformation initiatives.

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Barcelona
• Presencial
• Hace 7h
  Nueva

Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Italian and advanced in English - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolution Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00 - Fixed Term contract - Salary 19.623,94 euros gross/year + up to 2400 euros gross/year in bonus - Central location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1740181

• Contrato de duración determinada
• Jornada completa
• 19.000 € - 21.000 € Bruto/año

• Barcelona
• Híbrido
• Hace 2d

Kickstart Your Career in B2B Sales! Are you ready to gain real-world experience and build your professional network? Join Concentrix B2B Sales Practice as a Research & Go-to-market Intern in Barcelona and become part of a global team that's shaping the future of technology and business. Why Choose Concentrix for your Internship? - Real-World Experience: Work on live projects, gaining hands-on exposure to B2B sales, Go-to-market and marketing strategies. - Global Exposure: Connect with colleagues from around the world, expanding your network and learning from different perspectives. - Mentorship support: Learn from experienced mentors in a diverse, inclusive, and collaborative workplace. What You'll Learn & Do: - Create Presentations: Design engaging slides and presentations to support sales and marketing efforts. - Market Research: Assist with research and analysis to spot industry trends and opportunities. - Marketing and Sales Content Creation: Develop marketing materials that will be used in external campaigns to promote our brand, as well as internal resources to support and enable our sales teams. - Benchmarking: Help compare our solutions with competitors to keep us ahead in the market. - Tech Evaluation: Explore and review new technologies and innovative solutions. What We're Looking For: - Language Skills: Fluent in English and another language - Communication: Strong written and verbal communication skills. - Analytical Mindset: Detail-oriented, creative, and eager to learn. - Tech-Savvy: Comfortable using PowerPoint or similar tools. - Passion: Interested in marketing, sales, and technology. - University agreement is required Internship Details: - Shift: 30 hours/week, Mon-Fri, 9:00-15:00) - Compensation: 900€ gross/month (includes Social Security) - Location: Modern office in Barcelona (hybrid work model) - Training: Fully paid onboarding and ongoing support - Development: Career programs and specialized courses Our Commitment to You: At Concentrix, we believe your growth is our success. You'll join a community of over 440,000 professionals worldwide who call Concentrix their employer of choice. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1741462

• Contrato de duración determinada
• Jornada parcial - mañana
• 900 € - 900 € Bruto/mes

• Barcelona
• Presencial
• 19 jun

Experience the power of a game-changing career Passionate about finding your next big opportunity? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Live Expert on our team, you will: - Demonstrate products and features on a video call - Increase sales and market share through your interactions - Deliver excellent customer service on each call by answering queries efficiently and confidently - Maintain an expert understanding of products - Merchandising, maintaining, and reporting on inventory - Scriptwriting and translations - Creating and presenting training content - Support for filming tasks as required including potential out of hours working Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in German and advanced English - Have previous customer service and/or sales experience - Have passion or previous work experience within technology - Are friendly and have an engaging personality - Are comfortable working in a training and sales environment - Are comfortable working on camera - Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change - Have strong communication skills Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00 - Salary 19.600 euros gross/year + up to 3.000 euros gross/year in bonus + Medical Insurance - Friendly office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, language classes and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." R1715543

• Contrato indefinido
• Jornada completa
• 19.000 € - 22.000 € Bruto/año