Helpdesk with German (No sales)- Monday To Friday

Welcome to MST Holding!

We are looking for German with an excellent level of English to join our amazing Helpdesk Team in Barcelona!

We offer a two-week training program in August, followed by the official start of the role on 1 September, giving you the opportunity to build your skills and get ready for success from day one

RESPONSIBILITIES

Join us as a Full-Time Helpdesk Specialist! You will be responsible for providing first-line technical support, troubleshooting, and assistance for multifunction printers and related devices.

Your daily tasks will include:

·Handling customer inquiries via phone and chat.

·Providing technical support and troubleshooting.

·Supporting customers from the UK market and one additional market (French, Swedish, Italian).

·Delivering a high-quality customer experience while resolving technical issues efficiently.

WHAT WE OFFER

·Permanent contract.

·Monday to Friday schedule – weekends are for relaxing! 😌

·39-hour workweek, with shifts scheduled between 10:00 AM and 7:00 PM.

·Annual gross salary of €19,623.91, plus a monthly productivity and quality bonus of up to €160 gross (up to €1,920 gross per year).

·Two weeks of training at the Barcelona work centre, scheduled to begin on 3 August. Official start of the role: 1 September.

·Office located just a few minutes from Hospital Clínic metro station.

·Career development and growth opportunities.

·On-site position in Barcelona with the possibility of remote work once you’ve gone through a solid learning curve and become independent in your role!✨

REQUIREMENTS

·Valid Spanish NIE and Social Security Number.

·Currently living in Barcelona.

·Immediate availability to start.

·Fluency in German, along with an excellent level of English.

·Availability to work on-site at our Barcelona office.

Please note: Applications from candidates who speak only English will not be considered.

✅ We are committed to equal opportunities, non-discrimination, and protecting your personal data in line with legal requirements throughout our recruitment and selection process.