1 oferta de Comercial y ventas en Sant Julià de Lòria

• Aixovall
• Híbrido
• Hace 3d

NICE TECH (https://www.nice.tech/) is a food-tech company that has developed a patented process for food preservation. We are hiring a SUPPLY CHAIN & COMMERCIAL COORDINATOR located in Andorra, who will report to our Operations & Technical Services Manager. Your mission Your mission will be managing customer orders, coordinating delivery planning, monitoring commercial performance, and providing business insights that support decision-making across the organization. This position serves as a key point of contact for customers and internal teams, ensuring smooth order execution, accurate data management, and high service levels while contributing to operational visibility through reporting and dashboard management. It also follows up the implementation of HubSpot as our CRM, and owns budget tracking and reporting to Commercial Management. Key responsibilities Manage customer orders from receipt to delivery, ensuring accuracy, timely communication, and a high level of customer satisfaction. Support the onboarding of new customers and product references. Coordinate with Operations, Supply Chain, and Sales teams to ensure smooth order fulfillment and delivery planning. Act as the main point of contact for customer inquiries, proactively resolving issues and managing escalations. Be responsible for following up the implementation of HubSpot as our CRM: progress against plan, open issues, data quality and how much the team uses it. Create and maintain the commercial reports and dashboards (sales, demand, orders, service levels), built from HubSpot, the ERP and Excel, and use them to flag deviations and support commercial and operational decisions. Track the commercial budget: sales and volumes against budget by customer and market, updated forecasts, and an explanation of the main deviations. Prepare the regular reporting for Commercial Management: monthly budget status, deviations, updated forecast and proposed actions. Contribute to process improvements, data quality initiatives, and continuous optimization of customer service and operational workflows. What we offer Fixed-term contract to cover a maternity leave. Real possibility of remote work (hybrid model). Flexible schedule. Opportunity to play a key role in a growing international business. Being part of an ambitious, dynamic and collaborative environment. Requirements 3+ years of experience in Customer Service, Sales Operations, Supply Chain Coordination, Commercial Operations, or a similar role. Experience managing customer orders in a B2B environment. Experience working with ERP systems and operational processes. Experience working with a CRM, preferably HubSpot. Experience coordinating multiple stakeholders across different departments. Experience tracking budgets and reporting results to management. Experience building reports and dashboards. Strong analytical and data-management capabilities. Advanced Microsoft Excel skills. Excellent English level.

• Contrato de relevo
• Jornada completa
• 25.000 € - 30.000 € Bruto/año