129 ofertas de contract management en todas las ubicaciones

• Llucmajor
• Presencial
• Hace 5d
  (Publicada de nuevo)

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Job Description At Marriott's Club Son Antem, we are looking for a Sales Executive with English and Germand and/or Italian who will contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Key Responsabilities - Provide appropriate information to all guests with accuracy, attention to detail and product knowledge. Perform sales presentation to potential owners generated through marketing programmes and self-generated leads. - To maintain and exceed minimum performance standards as established by the Sales management on a period basis. - Liaise with administration department / client to ensure payment schedules are delivered on time and meet future payment requirements. - To obtain referrals from new and existing owners. - Follow up on sales leads, self-generated or provided by Sales Management and amend accordingly to improve sales results. - Review own performance with Sales Management and amend accordingly to improve sales results. Essential Job Functions - To properly learn and execute the endorsed sales process using the counselor sales person philosophy - To maintain an attitude of customer service throughout your dealings with guests and owners. - To assist your owners when necessary with bookings, queries etc. - To commit to a personal on-going self-development programme - To establish supportive and positive interaction with other Associates - To strive for a personal sales volume 20% above your established target and to maintain a volume per guest -as dictated by Sales Management - To generate maximum amount of owner related business, through reloads and referrals. After first year a minimum of 25% total net volume is expected. - Remain current on company and industry information. - Through professional persuasion, generate qualified prospective purchasers to attend Marriott's Club Son Antem sales presentation. - Qualify clients according to the "details of participation" of any given programme. - Be able to explain promotion terms and conditions to guests that may qualify for a general information (GI) tour. - Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre. - Responsible for contacting In House clients and Owner Referrals in order to generate tours following the company guidelines for In House and referral business. Competencies, Basic Skills and Personal Charateristics - Leadership - Building Relationships - Learning and Applying Personal Expertise - Basic Competencies - Functional Job Family Competencies Requirements - Valid driver’s license and own vehicle. - Willingness to reside in Mallorca. - Availability to work from Sunday to Thursday, from 9:00 to 17:00H. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

• Contrato indefinido
• Jornada completa
• Salario no disponible

• San Bartolomé de Tirajana
• Presencial
• Hace 6d
  (Publicada de nuevo)

Customer Support Manager — Luxury Watches & Jewelry Geneve 1989 is hiring a Customer Support specialist to join our online sales team for luxury watches and jewelry. Our offices are in the south of Gran Canaria. This role is built for someone who has started their career in customer support and wants to grow into a management position in the luxury industry. You will work directly with international clients, learn the world of high-end watches and jewelry from the inside, and build the experience you need to lead the customer experience from sales to fulfillment and after-sales. What you will do · Advise and sell to clients over phone, video call, WhatsApp, live chat, and email · Help customers choose the right watch or piece of jewelry · Follow up on leads and close sales · Coordinate shipments · Handle customer complaints with care and professionalism · Manage customer reviews and responses · Support the boutique team for a smooth omnichannel experience · Use our CRM and digital tools day to day What you need · Experience in a customer support role (must-have) · Fluent English and Spanish (must-have) · Other languages — German, French, or Nordic languages — are a plus · Confident with digital tools and online communication · Organized, proactive, and detail-oriented What we offer · A clear path to grow into a management role in the luxury industry · Full-time contract · Fixed salary plus sales incentives · Ongoing training on luxury brands · A team and culture that pushes you to grow · Offices in the south of Gran Canaria If you are ready to turn your customer support experience into a career in luxury, we would love to meet you.

• Contrato indefinido
• Jornada completa
• Más de 17.000 €

• Barcelona
• Híbrido
• Hace 5h
  (Publicada de nuevo)

En Abroading seguimos creciendo y buscamos incorporar un/a abogado/a junior o con experiencia media en gestión contractual y corporate para sumarse a un equipo que trabaja de forma diferente a la abogacía tradicional. Somos un ALSP pionero en España, y nuestro foco está en cómo se organiza y se ejecuta el trabajo legal: combinando equipo, procesos y tecnología para dar soporte real a las áreas legales de nuestros clientes. Buscamos un perfil con base jurídica sólida y mentalidad práctica, que quiera trabajar en un entorno dinámico, con volumen y exposición a distintos tipos de trabajo legal. Qué harás Revisión, gestión y negociación de contratos comerciales, optimizadas mediante el uso de herramientas LegalTech Soporte legal recurrente a equipos de negocio Asesoramiento corporate Búsqueda y análisis normativo aplicado a casos reales Organización y ejecución del trabajo jurídico bajo metodologías ágiles para garantizar la eficiencia y transparencia en las entregas del equipo. Qué buscamos Grado/Licenciatura en Derecho Entre 0 y 3 años de experiencia en mercantil, gestión contractual y/o corporate Capacidad de trabajar con volumen y buena organización Criterio jurídico con enfoque práctico (capacidad de ejecutar, no solo analizar) Buena expresión escrita e interlocución Nivel alto de inglés Se valorará experiencia en: Gestión contractual Proyectos de investigación jurídica Conocimientos en búsquedas normativas, sectores regulados, legaltech. Entornos de trabajo con carga operativa elevada Qué ofrecemos Incorporarte a un equipo en crecimiento, con impacto real en proyectos desde el inicio Trabajo variado y exposición a distintos ámbitos del derecho en el día a día Aprendizaje en modelos de Legal Ops y gestión eficiente del servicio jurídico Entorno cercano y orientado a resultados

• Contrato indefinido
• Jornada completa
• 24.000 € - 30.000 € Bruto/año

• Madrid
• Híbrido
• Hace 5d

¿Te gustaría formar parte de una empresa líder en el sector y en pleno crecimiento? Servinform es una compañía de BPO tecnológico especializada en la transformación y gestión de procesos de negocio. Integramos tecnología, datos y capacidad operativa para ayudar a grandes organizaciones a optimizar sus operaciones y mejorar la experiencia de cliente. Con más de 45 años de trayectoria, un equipo de más de 6.000 profesionales y presencia en España, Portugal, Italia y Colombia, trabajamos con compañías líderes de sectores como banca, seguros, energía, telecomunicaciones y administración pública. Actualmente, precisamos incorporar un/a WFM Supervisor (Planning & Real Time) | Contact Center para reforzar nuestro equipo de Workforce Management. Buscamos una persona con experiencia en entornos de Contact Center, fuerte capacidad analítica y orientación a resultados, capaz de garantizar una planificación eficiente de recursos y una correcta gestión operativa en tiempo real. Su principal responsabilidad será asegurar una cobertura óptima de la operación mediante el análisis de la demanda, la planificación de recursos y el seguimiento continuo de los principales indicadores operativos, contribuyendo al cumplimiento de los niveles de servicio y a la optimización de costes. Funciones principales: Planning / Forecasting Analizar datos históricos de volumetría para elaborar pronósticos de demanda e identificar patrones estacionales. Planificar necesidades de capacidad a corto, medio y largo plazo. Scheduling Diseñar y optimizar programaciones de personal en función de la demanda operativa. Gestionar turnos, descansos, vacaciones, permisos y formaciones. Real Time Management (RTA) Monitorizar en tiempo real los principales KPIs operativos: Service Level, Abandon Rate, ASA, AHT, Occupancy y Adherence. Aplicar acciones correctivas ante desviaciones para garantizar el cumplimiento de objetivos operativos. Reporting y análisis Elaborar reportes de productividad, eficiencia y cumplimiento de KPIs. Preparar dashboards y análisis de variaciones para el seguimiento de resultados. Optimización y mejora continua Identificar oportunidades de mejora en la utilización de recursos. Participar en iniciativas de mejora de procesos, automatización y optimización operativa. Coordinación operativa Supervisar y capacitar al equipo de analistas WFM; establecer objetivos y evaluar desempeño. Colaborar con equipos de Operaciones, RRHH y áreas transversales para garantizar una planificación eficiente del servicio. Participar en la definición de planes de contingencia ante necesidades operativas. ¿Qué ofrecemos? Contrato indefinido. Jornada completa de 40 horas semanales en horario de lunes a jueves de 8:00 a 17:00 h y viernes de 9:00 a 15:00 h. Excelente ambiente laboral y la oportunidad de incorporarte a un entorno dinámico, en crecimiento y con posibilidades de desarrollo profesional. Salario competitivo, acorde con la experiencia y conocimientos aportados. Convenio de Consultoría. Modelo hibrido con 2 días de teletrabajo a la semana. Centro de trabajo: Madrid ¡¡INSCRIBETE, TE ESPERAMOS!! **Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo.**

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Barcelona
• Presencial
• 01 jul

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a native or bilingual English speaker to join our team in Barcelona. You will work in the inbound service as a customer assistance for one of our clients. RESPONSIBILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call center environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Native or bilingual English speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER A 6 months temporary contract Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organization. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions.

• Contrato indefinido
• Jornada completa
• 18.000 € - 20.000 € Bruto/año