42 ofertas de customer support specialist en todas las ubicaciones

• Madrid
• Híbrido
• Hace 1d
  (Publicada de nuevo)

Teleoperador/a Technical Customer Support Specialist – Portuguese + Spanish + English – Madrid Madrid (Hybrid) Permanent Contract 22,000 – 23,000 € gross/year About the Role Foundever is looking for a multilingual Technical Customer Support Specialist to join an international premium automotive project. We are seeking customer-oriented professionals with excellent communication skills, strong active listening abilities, and a passion for delivering outstanding customer experiences in Portuguese, English, and Spanish. If you enjoy technical troubleshooting, learning new systems quickly, and growing professionally within an international environment, this opportunity could be a great fit for you. Key Responsibilities • Provide technical customer support via phone and email. • Manage Level 1–2 technical incidents and service-related inquiries. • Deliver professional, solution-oriented, and high-quality customer attention. • Register, track, and follow up customer cases using CRM and ticketing systems. • Escalate complex cases according to internal procedures and quality standards. • Build positive customer relationships through excellent communication and active listening. What We Are Looking For • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Strong customer service mindset and excellent telephone communication skills. • High level of technological competencies and ease of learning new tools and processes. • Experience using CRM platforms and ticketing systems; Salesforce knowledge is a plus. • Previous experience in customer support, technical support, call center, or premium customer environments is valued. • Interest in joining long-term projects with opportunities for professional growth. • Ability to work in a structured, multicultural, and dynamic environment. ¿ What We Offer • Permanent contract from day one. • Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - 3 days on-site in Madrid - Remote work on Mondays and Fridays • Competitive salary: 22,000 – 23,000 € gross/year. • Paid training during working hours. • Career development opportunities within Foundever. • International and multicultural work environment. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

• Contrato indefinido
• Jornada completa
• 22.000 € - 23.000 € Bruto/año

• Barcelona
• Presencial
• Hace 6d

At Grupo Alliance, we are currently looking for an experienced Internal Sales Specialist on behalf of one of our international industrial clients. If you are a commercially minded professional who enjoys customer interaction, coordination, analysis, and operational excellence, this could be the perfect opportunity for you. As an Internal Sales Specialist, you will play a key role in supporting commercial operations, ensuring excellent customer service, and coordinating closely with Sales, Production, Supply Chain, Finance, and other internal departments. Roles & Responsabilities: Manage full customer service processes accurately and efficiently (order processing, invoicing, risk management, forecasting, account receivables, etc. Update and maintain customer pricing conditions and commercial data. Manage customer records and information within internal systems. Support rappel management and commercial agreements follow-up. Coordinate product supply and order availability with internal departments (Production, Logistics, Purchasing, Finance, and Sustainability area). Collaborate closely with External Sales and Cross-Functional Teams. Provide commercial and administrative support to customers. Ensure smooth communication between customers, production, logistics, and finance teams. Monitor delivery timelines, customer requirements, and service levels. Prepare reports, sales documentation, and commercial follow-up information. Support continuous improvement of internal sales processes and customer service. Competencies: Minimum 5 years of experience in Internal Sales, Sales Administration, Customer Service, or similar commercial support roles. Strong commercial mindset combined with excellent administrative capabilities. Experience working in industrial or transformation/manufacturing environments is highly valued. Advanced SAP knowledge or similar is mandatory. Good command of Microsoft Office tools, especially Excel. Fluent English and French required. Catalan is a strong plus. Strong communication and coordination skills. Experience interacting with customers and cross-functional teams. Ability to work in a fast-paced and dynamic environment. Detail-oriented with strong organizational skills. Skills: Order processing and sales administration. Customer account management. SAP ERP management. Pricing and commercial data maintenance. Rebate/rappel management. Supply coordination and follow-up. Reporting and documentation. Internal stakeholder coordination. Customer communication. Time and priority management. What We Offer: Opportunity to join an international and growing industrial company. Dynamic commercial environment with cross-functional exposure. High level of interaction with customers and internal teams. Professional development opportunities. Collaborative and people-oriented culture. A collaborative culture focused on safety, sustainability, and operational excellence. Stable position within a strategic business area. Competitive compensation and benefits package. Ready to make an impact? If you are passionate about customer service, commercial operations, and teamwork, and you want to grow within a dynamic industrial environment, we would love to meet you.

• Contrato otros contratos
• Jornada completa
• 33.000 € - 36.000 € Bruto/año

• Madrid
• Híbrido
• Hace 1d
  (Publicada de nuevo)

Teleoperador/a Technical Customer Support Specialist – Portuguese + Spanish + English – Madrid Madrid (Hybrid) Permanent Contract 22,000 – 23,000 € gross/year About the Role Foundever is looking for a multilingual Technical Customer Support Specialist to join an international premium automotive project. We are seeking customer-oriented professionals with excellent communication skills, strong active listening abilities, and a passion for delivering outstanding customer experiences in Portuguese, English, and Spanish. If you enjoy technical troubleshooting, learning new systems quickly, and growing professionally within an international environment, this opportunity could be a great fit for you. Key Responsibilities • Provide technical customer support via phone and email. • Manage Level 1–2 technical incidents and service-related inquiries. • Deliver professional, solution-oriented, and high-quality customer attention. • Register, track, and follow up customer cases using CRM and ticketing systems. • Escalate complex cases according to internal procedures and quality standards. • Build positive customer relationships through excellent communication and active listening. What We Are Looking For • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Strong customer service mindset and excellent telephone communication skills. • High level of technological competencies and ease of learning new tools and processes. • Experience using CRM platforms and ticketing systems; Salesforce knowledge is a plus. • Previous experience in customer support, technical support, call center, or premium customer environments is valued. • Interest in joining long-term projects with opportunities for professional growth. • Ability to work in a structured, multicultural, and dynamic environment. ¿ What We Offer • Permanent contract from day one. • Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - 3 days on-site in Madrid - Remote work on Mondays and Fridays • Competitive salary: 22,000 – 23,000 € gross/year. • Paid training during working hours. • Career development opportunities within Foundever. • International and multicultural work environment. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

• Contrato indefinido
• Jornada completa
• 22.000 € - 23.000 € Bruto/año

• Barcelona
• 19 jun

Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere! Responsibilities: Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications. Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise Content Compliance: Provide responsive phone and email support for advertisers using review and related services. Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting. Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process. Expert Guidance: Develop expertise in regional onboarding processes, advising businesses on verification requirements. Ad-Hoc Operations: Tackle additional tasks as needed in a dynamic, fast-paced environment. Requisitos: C2 level of Italian and C1 level of English. 1 year experience in customer service or support roles. Good communication and organizational skills with attention to detail. Motivated and able to work independently with guidance. Bachelor’s degree in Business or related fields is beneficial. 1 year experience in compliance or verification is welcome. Awareness of home services industries (e.g., plumbing, electrical) is a plus. Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Beneficios: Full-time (39 hours/week) Hybrid position in Barcelona with a salary of 19.623,94 € gross/year + up to 1.000€ gross/year in bonus. Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. Private Health Insurance. Continuous skill development and certifications. Clear career growth opportunities supported by coaches and a motivating team environment. Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. Prime office location at the World Trade Center, Barcelona, surrounded by the sea Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

• Contrato de duración determinada
• Jornada indiferente
• 18.000 € - 21.000 € Bruto/año

• Málaga
• Híbrido
• Hace 22h
  Nueva

Are you passionate about technology and helping people solve technical problems? Do you speak Swedish fluently and want to grow your career in a fast-growing tech company? At Zahoree Company, we are expanding our international support team and are looking for Technical Support Specialists to support customers in Sweden . If you enjoy troubleshooting, working with innovative technology, and delivering outstanding customer service, we would love to hear from you. Your Mission As a Technical Support Specialist, you will be the main point of contact for our international customers, helping them resolve technical issues and ensuring a smooth experience with their smart home devices. What You’ll Do Provide technical support in Swedish, as well as English, via phone, email, and remote assistance. Troubleshoot and resolve hardware and software issues related to smart home devices. Assist customers with the installation, setup, and configuration of their systems. Clearly explain technical solutions to customers with different levels of technical knowledge. Document technical issues and solutions to improve future service. Collaborate with the technical team to escalate complex cases and continuously improve support processes. What We’re Looking For Fluent Swedish (required). It´s a plus if you understand Norwegian and/or Danish too. Good level of English. Strong technical troubleshooting and problem-solving skills. Passion for technology and customer support. Ability to explain technical concepts in a simple and clear way. Good organizational and time-management skills in a fast-paced environment. Proactive mindset and willingness to learn and grow. Bonus Points If You Have Previous experience in technical support, IT helpdesk, or customer service. Familiarity with smart home devices (lighting systems, security cameras, voice assistants, etc.). Experience supporting international customers. Why Join Zahoree? Career Growth with continuous training and development opportunities. International and collaborative work environment. Work with cutting-edge smart home technology. Competitive salary and benefits. Hybrid work model. Location: Hybrid Remote – Málaga Tech Park (29590), Spain Job Type: Full-time Languages Required: Swedish + English How to Apply If you are ready to take the next step in your career and help deliver outstanding technical support to customers in the Swedish market, we would love to hear from you. Send your CV and a short cover letter to: ****************** Zahoree Company – Empowering smarter homes through technology and exceptional support. Tipo de puesto: Jornada completa Beneficios: Eventos de la empresa Eventos sociales los viernes Ordenador de empresa Parking gratuito

• Contrato indefinido
• Jornada completa
• 20.000 € - 24.000 € Bruto/año