- Barcelona
- Presencial
- Hace 4d
¿TE ATREVES A AFRONTAR TU PRÓXIMO CHALLENGE COMO STORE MANAGER EN JD? Tu misión principal será sacar la máxima energía de tu equipo para superar todos los retos. ¡Y todo esto, brindando una experiencia al cliente que deje huella! Serás la persona que les guíe al éxito, asegurando que cada miembro del equipo siga los protocolos y represente nuestra marca con orgullo. ¿QUÉ HARÁS EN TU DÍA A DÍA EN JD? Liderar con pasión: Serás el ejemplo a seguir, inspirando a tu equipo y creando un ambiente donde la motivación y el trabajo en equipo sean la clave. ¡Consecución de objetivos! Tu meta principal será llevar las ventas y la rentabilidad de la tienda a niveles épicos. Customer Service: Asegurarás que cada cliente se sienta como en casa, brindándoles un servicio que los haga volver por más. ¡Sus opiniones y sugerencias son lo principal! Análisis estratégico: Analizarás informes y datos para tomar decisiones inteligentes que impulsen las ventas. Visual Merchandising: Utilizarás técnicas de impacto visual para crear una tienda que atrape miradas. ¡Queremos que la gente diga "WOW" al entrar! Desarrollar talento: Serás el mentor de tu equipo, ayudándolos a crecer y alcanzar su máximo potencial. ¡En JD, apostamos por el crecimiento continuo! Forever Forward. Equipo con estilo JD: Te asegurarás de que el equipo transmita la esencia y la actitud de JD Sports. (¡Motivación y energía al máximo!) Gestión de talento: Liderarás el proceso de selección para incorporar a los/as mejores a nuestra familia JD y asegurarás que todos/as conozcan y sigan las políticas de RRHH. Seguridad es lo primero: Velarás por el cumplimiento de las normas de seguridad. ¿QUIÉNES SERÁN TU APOYO DÍA A DÍA? Tendrás el apoyo de todos los departamentos JD: Retail, Development, Visual Merchandising, People, Customer Service, Profit Protection… ¡Todos trabajando por y para tí! ¿QUÉ TE OFRECE JD GROUP? Beneficios increíbles: Retribución flexible, descuento de empleado (30%), JD Group Benefits, plan de carrera y desarrollo personal, formación continua, salario fijo + variable por objetivos y facilidad de conciliación. Participación en voluntariados con asociaciones colaborativas fomentando la diversidad e inclusión, desde la igualdad. ¿LISTO/A PARA FORMAR PARTE DE LA FAMILIA JD? ¡No esperes más y aplica ya! ¡Queremos conocerte!
- Contrato indefinido
- Jornada completa
- Salario no disponible
- Barcelona
- Presencial
- 13 jul
Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers. Concentrix is a great match if you: - Are proficient or bilingual in Italian plus an advanced level English or Spanish - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus What's in it for you - 39 hours/week contract: Monday to Friday 09:00 to 18:00 - Salary 19 623 euros gross/year + up to 1.200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1745229
- Contrato indefinido
- Jornada completa
- 19.000 € - 20.000 € Bruto/año
- Barcelona
- Presencial
- 09 jul
Career Growth and Personal Development This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career. What You Will Do in This Role As a Fashion Support Consultant, you will: Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands. Take incoming calls from boutiques and shops via telephone and resolve demands. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers. Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. Ensure contractual SLA is maintained. Provide cover for other Agents in their absence, either within the same team or across teams. Liaise with Supervisors/ Mentors on specific projects where requested. To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner. To attend regular Team Meetings. To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction. Requirements Native level of French plus fluent level of English Working knowledge of IT Platform, equipment, and applications: Windows/MS Office Good disposition to work in a customer service environment Customer care skills - ability to listen to and understand the customers' needs Ability to take ownership of, and progress calls to resolution or to escalate call to resolution Personal abilities Resistant to stress. Very good communication skills. Ability to work in a team. Logical approach to problem solving. Ability to work on own initiative. Ability to adapt to different situations and needs. What's in It for You In this role, you'll benefit from: Part-time (20 hours/week) permanent contract, Monday to Friday (14:00-18:00) Salary of € 10.063,14 gross/year + up to € 615.38 gross/year in bonus Onsite Barcelona Office Referral bonus opportunities Fully paid training on the company and your project Career development programs and specialized courses Be Your Best Version At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. If this sounds like the next step in your career, we'd love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1744868
- Contrato indefinido
- Jornada parcial - tarde
- 10.000 € - 11.000 € Bruto/año
- Ver ofertas
- Ver ofertas
- Ver ofertas
- Ver ofertas
- Barcelona
- Presencial
- 15 jun
Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide-every interaction, every solution, every moment. Your Day-to-Day: - Deliver exceptional customer support through phone, email, chat, and digital channels - Provide pre- and post-sales guidance, ensuring every customer feels valued and understood - Maintain expert knowledge of products and collections - Log and manage all interactions within our systems, meeting SLA and quality standards - Escalate issues as needed to ensure seamless customer satisfaction - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction - confident, elegant, and customer-obsessed What You Bring to the Team: - C2 Polish and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Strong communication skills - written, verbal, warm, and professional - Ability to build rapport quickly and show genuine empathy - Organized, reliable, and able to prioritize in a fast-paced environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Proactive, positive, and adaptable - a true "can-do" mindset - Passion for fashion, styling, and helping customers feel their best What's in it for you In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Salary 19,623 euros gross/year + up to 1,800 euros gross/year in bonus - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Concentrix is an equal opportunity employer R1734976
- Contrato indefinido
- Jornada completa
- 19.000 € - 21.000 € Bruto/año
- Barcelona
- Solo teletrabajo
- 04 jun
If you're looking to grow and be inspired, as a Fashion Support Consultant (Remote from Peninsular Spain), you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry. What you will do in this role As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands. - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Escalate potential service issues initially with Mentor. Your qualifications Concentrix is a great match if you: - Are bilingual or proficient in German and English - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers' needs - Can take ownership of, and progress calls to resolution or to escalate call to resolution What's in it for you In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week temporary contract: Monday to Friday from 9:00 to 18:00 - Salary 19,623 euros gross/year + up to 1,200 euros gross/year in bonus - Remote opportunity from Peninsular Spain - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Concentrix is an equal opportunity employer R1733865
- Contrato de duración determinada
- Jornada completa
- 19.000 € - 20.000 € Bruto/año