- Barcelona
- Híbrido
- Hace 21h
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments What do we offer you? -80% work from home - 4 days/month on-site -Full-time contract 39hours/week -Schedule: rotative, Monday-Friday 07:00-18:00 -Ticket restaurant (1100€ per year) after 3 months -Private health insurance after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training You are the ideal candidate if: -You have an advanced level of German and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual
- Contrato indefinido
- Jornada completa
- 20.000 € - 21.000 € Bruto/año
- Barcelona
- Híbrido
- Hace 20h
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments What do we offer you? -80% work from home - 4 days/month on-site -Full-time contract 39hours/week -Schedule: rotative, Monday-Friday 07:00-18:00 -Ticket restaurant (1100€ per year) after 3 months -Private health insurance after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training You are the ideal candidate if: -You have an advanced level of German, French and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual
- Contrato indefinido
- Jornada completa
- 20.000 € - 21.000 € Bruto/año
- Barcelona
- Híbrido
- Hace 21h
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments What do we offer you? -80% work from home - 4 days/month on-site -Full-time contract 39hours/week -Schedule: rotative, Monday-Friday 07:00-18:00 -Ticket restaurant (1100€ per year) after 3 months -Private health insurance after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training You are the ideal candidate if: -You have an advanced level of German and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual
- Contrato indefinido
- Jornada completa
- 20.000 € - 21.000 € Bruto/año
Ver ofertas- Ver ofertas
- Ver ofertas
- Ver ofertas
- Barcelona
- Hace 1d
Welcome to MST Holding! We are looking for German speakers with an Excellent level of English, to join our amazing Helpdesk team in Barcelona! RESPONSIBILITIES: Join us as a full-time Helpdesk Specialist! You will be responsible for providing technical support, troubleshooting, and technical assistance for multifunction printers, among other tasks. You will handle calls, e-mails and chats from the UK and German markets. WE OFFER: - Permanent contract. - Monday to Friday. Weekends = rest mode - Working hours: 39 hours/week (full-time). Working schedules will be organized within the time slot between 10:00 a.m. and 19:00 p.m. -Annual salary: 19.623,91 euros gross/year+ productivity and quality bonus of €160 gross/month (€1,960 gross/year). -Paid training planned for 2 weeks, immediate beginning. - Excellent work office location, near Hospital Clinic metro station. -Development opportunities. -On-site job position in Barcelona, near metro Hospital Clinic metro station. Once you’ve gone through a solid learning curve and become independent in your role, you'll have the possibility of remote work! ¿ REQUIREMENTS: - Having the Spanish NIE and the social security number. - Immediate availability to work and currently living in Barcelona. - The candidate should speak German, and having excellent level of English. - Availability work in the Barcelona work centre.
- Contrato indefinido
- Jornada completa
- 20.000 € - 21.000 € Bruto/año
- Sant Just Desvern
- Híbrido
- Hace 2d
Grow your career with MSX International At MSX International, we work with leading automotive brands worldwide, helping them deliver outstanding customer experiences. Join a young, dynamic and multicultural team where you can develop your skills, take ownership of your work, and grow professionally in an international environment. Why this role is for you If you enjoy communicating, solving problems, and working with people from different countries, this role offers you the perfect mix of stability, learning, and international exposure. What you’ll do Support customers and dealerships via phone and email Take ownership of cases from start to resolution Follow up to ensure a smooth and satisfying customer experience Update systems and contribute to daily operations ¿ What we’re looking for C1 level of English C2/native in Dutch, German, or Swedish Strong communication skills and a proactive attitude Based in Barcelona or nearby Customer service experience is a plus, but not essential How you’ll work Hybrid working model: 50% office-based after a 3-month onboarding period Training fully on-site Fixed schedule from Monday to Friday (no shift work) Office location: Carrer de la Constitució, 1, 08960 Sant Just Desvern, Barcelona Modern office + friendly team atmosphere What we offer Permanent contract from day one Salary: €22,000 – €24,000 gross/year 23 days of paid holiday 2 extra vacation days if you work on Spanish public holidays ¿ Extra perks you'll actually enjoy: Flexible compensation plan (health insurance, transport, meals, training) Career development opportunities—grow internally and explore new roles Work in an international and multicultural environment Employee discounts platform (MSX Bazaar) Free fruit at the office once a week What you’ll gain International work experience Strong communication & problem-solving skills Exposure to the automotive industry A solid career foundation in a global company Ready to start? If you’re looking for a job where you can learn, grow, meet people from all over the world and build your future, this is it. Apply now and join our team! MSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity.
- Contrato indefinido
- Jornada completa
- 22.000 € - 24.000 € Bruto/año
