154 ofertas de it training en todas las ubicaciones

• Barcelona
• Híbrido
• Hace 6d

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments What do we offer you? -80% work from home - 4 days/month on-site -Full-time contract 39hours/week -Schedule: rotative, Monday-Friday 07:00-18:00 -Ticket restaurant (1100€ per year) after 3 months -Private health insurance after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training You are the ideal candidate if: -You have an advanced level of German, French and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual

• Contrato indefinido
• Jornada completa
• 20.000 € - 21.000 € Bruto/año

• Barcelona
• Híbrido
• Hace 6d
  (Publicada de nuevo)

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments What do we offer you? -80% work from home - 4 days/month on-site -Full-time contract 39hours/week -Schedule: rotative, Monday-Friday 07:00-18:00 -Ticket restaurant (1100€ per year) after 3 months -Private health insurance after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training You are the ideal candidate if: -You have an advanced level of German and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual

• Contrato indefinido
• Jornada completa
• 20.000 € - 21.000 € Bruto/año

• Barcelona
• Presencial
• Hace 6d

Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Senior Training & Quality Specialist in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future through exceptional customer experience and operational excellence. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Senior Training & Quality Specialist on our team, you will - Deliver onboarding and continuous training sessions for new and existing team members - Monitor and evaluate team quality performance, ensuring correct call handling and case management - Provide regular coaching and constructive feedback to advisors to improve performance and engagement - Identify training needs and create development plans to enhance technical knowledge and communication skills - Motivate and support team members to achieve and exceed performance targets - Participate in regular operational meetings, providing insights on quality trends and performance - Organize and facilitate internal and external calibration sessions - Analyze customer complaints and provide effective resolutions - Maintain regular communication with the client regarding quality standards and specific cases - Ensure service levels and quality objectives are consistently achieved - Review, update, and maintain operational procedures and documentation - Develop and implement strategies to improve quality results and operational efficiency - Collaborate closely with management and key stakeholders to drive continuous improvement initiatives - Support performance management activities, including appraisals, objective setting, coaching, and development Concentrix is a great match if you: - Are proficient in both Spanish and English, written and spoken - Have previous experience in a quality, training, coaching, or team leadership role - Have strong communication and presentation skills - Are an advanced user of Microsoft Office applications and CRM tools - Have a solid understanding of customer service operations and quality processes - Possess strong analytical and problem-solving skills - Have excellent coaching and mentoring abilities - Are proactive, organized, and detail-oriented - Demonstrate empathy and strong interpersonal skills - Thrive in a collaborative team environment It would be a plus if you: - Speak a third European language - Have experience reviewing and updating operational procedures - Have strong team-building and motivational skills What's in it for you - 39h per week permanent contract: Monday to Friday schedule from 09:00 to 18:00 - Salary: 21.376 euros gross/year + up to 1,882.92 euros gross/year + Private medical insurance - 100% office-based role in Barcelona - Full paid training on the company and project Career development programs and specialized training opportunities - A diverse, collaborative, and supportive work environment Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why hundreds of thousands of game-changers around the globe call Concentrix their "employer of choice."

• Contrato indefinido
• Jornada completa
• 21.000 € - 21.000 € Bruto/año

• Santa Cruz de Tenerife
• Presencial
• Hace 4d
  (Publicada de nuevo)

Únete a un equipo donde la excelencia operativa marca la diferencia Buscamos incorporar un/a Técnico/a de Operaciones para nuestro Departamento de Operaciones. Se trata de una posición clave en la coordinación y planificación de la actividad diaria de una ATO, donde la organización, el análisis y la capacidad de gestionar múltiples tareas son esenciales. Si disfrutas trabajando con datos, optimizando procesos y resolviendo problemas en un entorno dinámico y exigente, queremos conocerte. Responsabilidades Planificación y coordinación de la programación de vuelos, instructores y alumnos. Gestión y seguimiento de la disponibilidad de aeronaves y recursos. Análisis de datos operativos para optimizar la eficiencia de la organización. Coordinación con los distintos departamentos para garantizar el cumplimiento de la programación. Supervisión de incidencias operativas y búsqueda de soluciones de forma ágil. Elaboración de informes y seguimiento de indicadores de rendimiento (KPIs). Apoyo en la mejora continua de procesos y procedimientos. Perfil que buscamos Más que una experiencia concreta, buscamos una forma de trabajar. Nos interesa una persona que destaque por: Excelente capacidad analítica. Pensamiento estructurado y orientación a la resolución de problemas. Gran capacidad de organización y planificación. Habilidad para gestionar un elevado volumen de trabajo sin perder calidad ni atención al detalle. Proactividad e iniciativa para mejorar procesos. Facilidad para trabajar en equipo y comunicarse con diferentes áreas de la organización. Alto nivel de responsabilidad y compromiso. Requisitos Titulación universitaria o formación superior (preferiblemente en Ingeniería, ADE, Logística, Matemáticas, Economía o similar). Dominio avanzado de Microsoft Excel. Buen manejo de herramientas informáticas y capacidad para aprender nuevos sistemas. Nivel medio-alto de inglés. Se valorará experiencia previa en planificación, operaciones, logística o en el sector aeronáutico, aunque no es imprescindible. Ofrecemos Incorporación a una organización líder en formación aeronáutica. Un entorno dinámico, donde cada día supone un nuevo reto. Desarrollo profesional y aprendizaje continuo. Participación activa en la mejora de los procesos operativos. Contrato estable y condiciones competitivas según experiencia y valía. ¿Cómo eres? No buscamos simplemente a alguien que gestione tareas. Buscamos a una persona que disfrute analizando información, organizando recursos y encontrando la mejor solución para cada situación. Alguien con energía, criterio, rigor y capacidad para mantener un alto nivel de rendimiento en entornos exigentes. Si te identificas con este perfil, estaremos encantados de conocerte.

• Contrato indefinido
• Jornada completa
• 20.000 € - 24.000 € Bruto/año

• Valencia
• Híbrido
• 02 jun

T-Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience. We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day. Job Description As a Technical Cloud Training Expert you are responsible for enabling internal and external stakeholders to understand and successfully use T Cloud Public on an architectural level. You design and deliver trainings that translate complex cloud architectures and product capabilities into understandable and applicable knowledge. You will drive the T Cloud Public Academy to the next level. You want: Design and deliver technical trainings, workshops and enablement sessions for customers, partners and internal teams Explain complex cloud architectures, concepts and T Cloud Public services in a clear and structured way Develop and maintain training materials, hands-on labs and certification content Enable customers and partners to design and implement architectures based on T Cloud Public Collaborate with Product Management, Presales and Engineering to ensure up-to-date and accurate content Support onboarding and continuous learning journeys for different target groups (e.g. developers, architects, decision makers) Continuously improve training concepts based on feedback and evolving cloud technologies Act as a technical evangelist for T Cloud Public and represent the product in trainings, events or webinars Work in a community where everyone helps each other in an open and trusting manner Work in a team of technical specialists where everyone helps each other in an open and trusting way. Qualifications Completed studies in computer science, engineering or comparable professional training 3–5 years of professional experience in IT, ideally in cloud, training, consulting or architecture roles Strong understanding of cloud technologies and architectures (IaaS, PaaS, SaaS) Deep knowledge of T Cloud Public or comparable cloud platforms (e.g. AWS, Azure, GCP) Ability to explain complex technical topics to different audiences (from beginner to architect level) Experience in designing and delivering technical trainings, workshops or enablement formats Strong presentation and moderation skills Experience with OpenStack, containers, networking and infrastructure concepts is a plus High customer orientation and strong communication skills Practice with agile methods, development processes and modern toolchains Fluency in written and spoken English Fluency in German is a Plus What do we offer you? Work environment & flexibility International, dynamic and collaborative environment T-Social: social initiatives (sports, community, health, ...) Hybrid work model (remote/on-site) Flexible working hours Growth & development Customized training: access to Coursera to learn whatever you want, whenever you want Weekly language classes (English & German) International Mentoring Sessions & Experience Days Compensation & benefits Flexible compensation plan (health insurance, meal vouchers, childcare, transport) Telemedicine Life and accident insurance Social fund Wellbeing & time off 26+ working days of vacation per year Free access to specialist services (medical, legal, wellness) 100% salary coverage during medical leave And many more advantages of being part of T-Systems! If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer

• Contrato indefinido
• Jornada completa
• Salario no disponible