515 ofertas de support en todas las ubicaciones

• Barcelona
• Presencial
• 30 jun

Si tienes experiencia en soporte IT, habilidades de liderazgo y un buen nivel de inglés, esta puede ser tu próxima oportunidad. Buscamos un/a Onsite Support Team Lead para coordinar un equipo de técnicos de campo y asegurar la correcta prestación del servicio onsite Funciones: -Coordinar y supervisar la actividad diaria del equipo Onsite. -Gestionar prioridades, asignación de tareas y balanceo de carga de trabajo. -Asegurar la correcta cobertura del servicio y la gestión eficiente de recursos. -Actuar como primer nivel de escalado para incidencias complejas o situaciones críticas. -Detectar riesgos operativos y definir acciones preventivas y correctivas. Gestión de usuarios VIP -Proporcionar soporte y atención personalizada a usuarios VIP y miembros de Dirección. -Garantizar una experiencia de usuario excelente en situaciones de alta sensibilidad o impacto. -Gestionar expectativas, comunicaciones y seguimiento de incidencias de principio a fin. Gestión del servicio -Supervisar procesos de onboarding, offboarding y movimientos internos. -Garantizar el cumplimiento de procedimientos, estándares de calidad y acuerdos de nivel de servicio. -Coordinar la resolución de incidencias con Service Desk, Ingeniería, Workplace y proveedores externos. -Participar activamente en la identificación e implementación de mejoras operativas. -Asegurar una documentación adecuada de procesos, procedimientos y conocimiento técnico. -Elaborar informes operativos periódicos. -Analizar tendencias, incidencias recurrentes y oportunidades de mejora. -Presentar planes de acción y realizar seguimiento de compromisos adquiridos. Se ofrece -Ubicación: Barcelona carrer de l'Acer (Zona Franca) -Horario: Flexible -Presencial

• Contrato indefinido
• Jornada completa
• 25.000 € - 30.000 € Bruto/año

• Las Palmas de Gran Canaria
• Híbrido
• Hace 3d
  (Publicada de nuevo)

Our Internhships opportunities that are still available are based in Las Palmas de Gran Canaria. Join a community of game-changers Our internship is Not a place for one-track minds. At Philip Morris International (PMI), our internship program gives you the opportunity to learn from experts, work on real business challenges, and build skills that will support your future career—no matter where it takes you. About the Internship Program We know that you might know what you want to do, but you may not have made up your mind. PMI creates space for hands-on exploration, working with people across roles and teams, allowing you to find the path to your passions. Our internship is designed to help you start your career journey. Over your time with us, you’ll work within a supportive team, contribute to meaningful projects, and develop practical skills through learning sessions, coaching, and access to digital tools. Where You Can Join Depending on your background and interests, you could be placed in areas such as: Smoke-Free Innovation - Work with teams who develop and improve our smoke-free products. You may support research, market analysis, product development, or customer insights that help shape our consumer strategies. Commercial - Learn how our products reach the market. Gain experience in sales, trade marketing, consumer engagement, and territory management while building strong relationships with retailers and partners. Corporate Functions - Build foundational skills in teams such as Finance, Marketing, People & Culture, Corporate Affairs, or Business Strategy. Support projects that contribute to PMI’s transformation journey. What Makes Our Internship Unique · Be part of a diverse and dynamic work environment · Work on real projects that make an impact · Build valuable skills through workshops, digital tools, and learning sessions · Receive support from managers and fellow interns · Explore new ways of thinking in a creative and collaborative culture Who We’re Looking For We welcome students or recent graduates who are curious, eager to learn, and ready to take initiative. To join the internship program, you should have: · Studies in areas like Business, Marketing, Digital, Economics, Finance, Human Resources, Legal, Political Science, or a related field · Strong communication skills in English and Spanish · A willingness to work in a dynamic, fast-paced environment · A collaborative mindset and the confidence to share ideas · Interest in innovation, problem solving, and learning new skills-solving, and learning new skills To be eligible for the program in Spain as per FUE validation system: Be under 30 years old at the date of the application. Hold an official university degree or a maximum of 2 pending exams + final thesis. Have completed university studies within the last 4 years. Have not had professional experience related to the degree after obtaining the title. Have not previously enjoyed a similar internship stay. What We Offer · A supportive environment where you’ll learn from experts · Opportunities for personal and professional development · Experience in a global company undergoing major transformation · Space to contribute your ideas and test creative solutions · A competitive internship allowance (market-dependent) Program Details · Start date: September · Duration: 6 + 6 months. Full time, 7/hours per day. · Locations: Madrid and Las Palmas Ready to Begin? Apply now and start building your future with PMI. Join the internship program and help shape what comes next.

• Contrato formativo
• Jornada completa
• 10.000 € - 11.000 € Bruto/año

• Barcelona
• 01 jul

This entry-level, full-time role provides daily operational support for the school's data systems, digital platforms, and website. The position supports data accuracy, platform reliability, and website maintenance through publishing, updates, and coordination tasks. The role works closely with the IT & EdTech Administrator by following established processes, assisting users, and ensuring systems remain reliable, documented, and compliant with data protection and safeguarding standards. This position is suited to someone organized, detail-oriented, and interested in data systems, educational technology, and digital platforms. Guiding Principles Protect data privacy and student safety Maintain system reliability and escalate issues early Document processes and follow consistent standards Reduce errors through clear procedures and checklists Support others in working effectively Reporting Line: IT & EdTech Administrator Key Collaborations: Communications and Marketing, Admissions, Operations, IT Support, IT Team, and external vendors including Finalsite and other platform providers. Key Responsibilities Platform and Database Support Support daily operations of school digital platforms and databases Complete routine data entry, updates, and maintenance Assist with imports, exports, syncs, reports, and data validation Support enrollment, scheduling, and reporting processes Assist with Start-of-Year and End-of-Year procedures Perform routine checks, including logins, syncs, and post-change verification Identify and report data issues or system errors Coordinate vendor support requests Support user accounts, permissions, roles, and access updates User Support and Onboarding Provide first-level support for staff using school platforms and website tools Assist with logins, navigation, and standard workflows Support new staff onboarding and system access Escalate technical or sensitive issues when required Documentation and Data Quality Maintain documentation, guides, and checklists Record changes, issues, and resolutions Support data checks and audits Handle information according to GDPR and school policies Projects and Website Maintenance (Finalsite) Support digital projects through testing, documentation, and data preparation Assist with system updates and platform rollouts Maintain website quality through link checks, redirects, file cleanup, and content updates Monitor forms and user journeys such as inquiries, visits, and contact processes Perform routine parent portal updates and access checks Additional Responsibilities Follow school safeguarding policies and procedures Support inclusive practices through accurate and responsible data handling Skills, Experience, and QualificationsEssential Interest in digital platforms, data, and educational technology Strong attention to detail and organizational skills Confidence using spreadsheets and digital tools Ability to follow procedures and standards Good communication skills High confidentiality and professionalism Reliable approach to routine operational tasks Preferred Experience with databases, websites, or digital systems Familiarity with SSO, rostering, syncs, roles, and permissions Experience with Finalsite or content management systems Experience creating documentation or user guides Basic understanding of GDPR and data protection Experience in educational, administrative, international, or multilingual environments English proficiency; additional languages are an advantage Personal Attributes Organized, methodical, and dependable Willing to learn and develop skills Supportive and service-oriented Comfortable working as part of a team

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Lliçà d'Amunt
• Presencial
• Hace 18h
  (Publicada de nuevo)

Your Mission As our On-Site Infrastructure Engineer in Barcelona, you will be the backbone of BIKE24's Spanish warehouse operations. You ensure a reliable, secure, and scalable IT infrastructure that keeps our logistics running smoothly every day — and you are the first go-to person connecting the warehouse floor to our central IT organisation. You will be on-site at the Barcelona warehouse for at least 3 days per week, with increased presence required during critical operational situations or incidents. Working hand-in-hand with our IT Team in Dresden, your goal is to build and maintain a solid IT infrastructure foundation that guarantees stable, uninterrupted warehouse operations at BIKE24. YOUR NEW CHALLENGES On-Site Warehouse IT Be physically present at the Barcelona warehouse at least 3 days per week to directly support warehouse operations and staff; increase on-site time during incidents or emergencies Act as the primary IT point of contact for all warehouse staff and operational teams in Barcelona Ensure stable, performant IT systems and network connectivity for day-to-day warehouse and logistics operations Proactively monitor on-site infrastructure health and resolve issues before they impact operations Coordinate hardware provisioning, setup, and lifecycle management for warehouse endpoints and network equipment IT Organisation Interface & Collaboration Serve as the primary IT liaison between the Barcelona warehouse and BIKE24's central IT organisation Collaborate closely and on a daily basis with the IT Team in Dresden to ensure aligned solutions and consistent service delivery Escalate, coordinate and communicate infrastructure issues effectively to the central team, ensuring fast resolution and transparent status updates Contribute to cross-location IT initiatives and ensure Barcelona warehouse requirements are well represented in IT roadmap discussions Infrastructure Engineering Develop and maintain on-premises infrastructure solutions following established best practices Design, implement and operate modular server-based systems to meet the evolving demands of the warehouse environment Ensure BIKE24's data management systems operate efficiently and scale with increasing operational requirements Identify, analyse and resolve infrastructure vulnerabilities and application delivery issues Advise and support other teams on infrastructure topics and provide recommendations based on business needs Recommend and implement improvements to continuously advance the infrastructure platform WHAT YOU BRING Technical Skills Professional experience in IT systems administration, backed by a degree in computer science, a vocational qualification as IT specialist in system integration / IT system administrator, or comparable training Strong knowledge of Windows and Linux client & server administration; experience with Microsoft Entra and Microsoft 365 Practical experience with Infrastructure as Code (e.g. Ansible) and a solid understanding of on-premises security solutions Experience administering database systems such as Oracle or SQL Server Familiarity with monitoring tools (Grafana, Kibana, Icinga or similar) and version control with Git / GitHub Solid understanding of current networking technologies: VLAN, DHCP, DNS, NFS, etc. Personal Qualities Strong communication and interpersonal skills — you are the face of IT at the warehouse and need to build trust quickly Proactive and solution-oriented mindset; you thrive under pressure and act decisively in incident situations Structured, reliable working style with a high degree of personal responsibility Team player who enjoys collaborating across locations and cultures Fluent English (written and spoken); Spanish is a strong plus; German is an advantage Willingness and flexibility to increase on-site presence during critical situations or incidents

• Contrato indefinido
• Jornada completa
• Salario no disponible

• Madrid
• Presencial
• 09 jun

Join the TIGLOO Team as a Level 2 Support & Maintenance Engineer! We are seeking a Level 2 S&M Engineer to to support and maintain border management solutions deployed in airports and national infrastructure. We are looking for you if you have the availability and performance of eGates, software applications, and integrated peripherals, while providing advanced technical support and collaborating with customers, suppliers, and internal engineering teams. This role is 100% conducted in English. Your responsabilities... Provide technical level 2 support and incident management. Collaboration and escalation of complex issues to Level 3 when necessary. Knowledge management and training. Monitoring and governance of Level 1-2 partner suppliers and escalating performance concerts to SDM. Participate in integration testing and support deployment of software and hardware. Continuous improvement (support processes, document and operational procedures, service optimization, etc.). Reporting incidents and problems. Contribute to internal and customer-facing reporting. Support in training and onboarding. Why us? Permanent full-time contract in an international and innovative technology environment. Opportunity to work on critical border management solutions. Comprehensive training, onboarding, and continuous professional development. Hybrid working model with travel across Spain and occasional travel within EMEA. Want to know more? We might be looking for you!

• Contrato indefinido
• Jornada completa
• 24.000 € - 27.000 € Bruto/año