32 ofertas de tourism en todas las ubicaciones

• Barcelona
• Híbrido
• 08 jul
  (Publicada de nuevo)

Über die Position Haben Sie eine Leidenschaft für Tourismus und verfügen Sie über Deutschkenntnisse auf muttersprachlichem oder zweisprachigem Niveau? Bei MST Holding, einem führenden Unternehmen im Bereich Dienstleistungen für die internationale Tourismusbranche, suchen wir einen Trainer, der unsere Teams schult, entwickelt und begleitet und so die Service-Exzellenz einer führenden Marke sicherstellt. Ihre Mission Sie spielen eine Schlüsselrolle in der Aus- und Weiterbildung des Teams und stellen sicher, dass Wissen, Prozesse und Qualitätsstandards effektiv vermittelt werden. ¿ Hauptaufgaben Verwaltung, Aktualisierung und Anpassung von Wissensplattformen (Confluence und ähnliche Tools). Entwicklung und Anpassung von Schulungsinhalten entsprechend den Kundenbedürfnissen. Schulung und Weiterentwicklung der Teamfähigkeiten. Umsetzung kontinuierlicher Verbesserungsmaßnahmen. Koordination regelmäßiger Meetings mit verschiedenen Teams. Zusammenarbeit mit Trainern anderer Märkte und Abteilungen. Messung der Wirksamkeit von Schulungsmaßnahmen anhand von KPIs und Nachverfolgung. Durchführung von Schulungsevaluierungen und Qualitätsaudits der Mitarbeiter. Was wir suchen Deutsch auf muttersprachlichem oder zweisprachigem Niveau (mündliche und schriftliche Prüfung wird durchgeführt). Englischkenntnisse, die die Arbeit in einem internationalen Umfeld ermöglichen. Erfahrung als Trainer sowie in der Teamführung. Fortgeschrittene Kenntnisse in MS Office. Bereitschaft, vor Ort in unseren Büros im Bereich Hospital Clínic (Barcelona). Was wir bieten Unbefristeter Arbeitsvertrag nach erfolgreicher Probezeit. Vollzeitstelle: 39 Stunden pro Woche. Arbeitszeiten von Montag bis Freitag, 09:00–18:00 Uhr, einmal pro Woche bis 17:00 Uhr. Zweiwöchige Einarbeitung (09:00–18:00 Uhr). Gehalt gemäß Tarifvertrag für Contact Center (Kategorie Koordinator/in), plus Sprachzulagen und Incentives. Sofortiger Einstieg in ein internationales und dynamisches Umfeld. Karriereentwicklungsplan und echte Aufstiegsmöglichkeiten. Join our team and grow within the international tourism industry! ¿ Main responsibilities Manage, update, and adapt knowledge platforms (Confluence and similar tools). Design and adapt training content based on client needs. Train and develop team skills. Implement continuous improvement plans. Coordinate regular meetings with different teams. Collaborate with trainers from other markets and departments. Measure the effectiveness of training actions through KPIs and follow-up. Conduct training evaluations and quality audits of agents. What are we looking for? Native or bilingual level of German (oral and written test will be conducted). English level that allows you to work in an international environment. Previous experience as a Trainer and in team management. Advanced MS Office skills. Availability to work on-site at our offices in the Hospital Clínic area (Barcelona), with the possibility of a hybrid model after the adaptation period. What we offer Permanent contract after successfully completing the probation period. Full-time position: 39 hours per week. Monday to Friday schedule from 09:00 to 18:00, with one day finishing at 17:00. Two-week initial training program (09:00–18:00). Salary according to the Contact Center Agreement (Coordinator category), plus language bonus and incentives. Immediate start in an international and dynamic environment. Career development plan and real growth opportunities. Want to join us? Do you want to be part of an international project and continue developing your professional career? We look forward to your application!

• Contrato indefinido
• Jornada completa
• 20.000 € - 22.000 € Bruto/año

• Barcelona
• Híbrido
• 08 jul
  (Publicada de nuevo)

Imagine working in a vibrant, multicultural environment where joy and diversity are felt from day one. That's the Costa Cruises Customer Hub, located in the iconic MAPFRE Tower, overlooking the sea in Barcelona. Here, you'll not only find incredible views, but also passionate people who come from all over the world to be part of something special. Are you ready to join us? WHO WE ARE: At Costa, we promote an inclusive, positive, and collaborative culture. We value closeness among colleagues, encourage constant learning, and celebrate transparency and respect as pillars of our daily work. Our way of working is focused on personal and professional development, always with team spirit and an open mind. We want each person to give their best and feel that their contribution really matters. In addition, we are pioneers in sustainability within the cruise industry. We are embarking on a journey towards a greener future, investing in clean technologies and smart solutions. If you are motivated to be part of an innovative team that cares about people and the planet, we are looking forward to seeing you! Join us as a CRUISE EXPERT FOR OUR SALES TEAM and help us continue to make a difference. YOUR RESPONSIBILITY: · Handle incoming sales calls from potential customers. · Make outbound campaign calls using lists generated by the activation team. · Handle administrative tasks following each call (e.g. closing bookings, updating database, CRM registration). · Follow up on callback requests coming from web options. · Manage non-voice written channels (emails) with commercial and professional approach. · Identify and assess customers' needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid, and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Take the extra mile to engage customers · You will also be the first ambassador of Costa Cruises, promoting our Brand to create amazing holidays experiences for our Guests! WHAT MAKES YOU UNIQUE: · A fluent level in any of the following languages: GERMAN, FRENCH, ITALIAN or SPANISH with exceptional grammar and spelling skills, both spoken and written · Customer sales experience · Ability to communicate clearly and capture customer attention, generating emotional impact and authentic connection. · Active listening to identify business needs and opportunities accurately. · Talent to generate trust, build relationships and close deals by analyzing information and using it strategically. · Ability to handle objections and resolve conflicts with empathy, always focused on achieving business goals. · Ability to multi-task, prioritize, and manage time effectively · Achievement and goal-oriented · Motivated and self-starter WHY COSTA: · Full-time or Part-time contract · Competitive salary plus sales bonus · Restaurant ticket · Soft Landing Package (for those relocating from outside Spain - Europe only) · Amazing office located at TORRE MAPFRE, iconic Barcelona's skyscraper, next to the beach on the seafront. · Free after-work activities (Yoga, CrossFit, Team drinks, etc.) · Growth opportunities and professional development · 2 free cruises per year for employees and family members

• Contrato indefinido
• Jornada completa
• 21.000 € - 26.000 € Bruto/año

• Yaiza
• Presencial
• Hace 1d
  (Publicada de nuevo)

FotoEventi Group, a leading company in the rapidly growing tourist photography market, is seeking candidates who want to work in hotels in some of Europe's most famous coastal destinations! We offer the opportunity to work in Spain and Italy turning your passion into a profession with one of the most beautiful jobs in the world. What we're looking for: Motivated individuals with strong public-facing skills, excellent communication, and the ability to work well in a team. Destinations: CANARY ISLANDS: Lanzarote, Tenerife, Fuerteventura and Gran Canaria. BALEARIC ISLANDS: Mallorca and Ibiza. ITALY: Apulia and Calabria. Your responsibilities will include: Promoting and offering photographic services to hotel guests, engaging with them in common areas, presenting our services, and encouraging them to have memorable photoshoots. Conducting professional photo sessions—whether it's family portraits, couples, or individuals—so they can bring home unforgettable memories from their vacation. Selling products and services: At our PhotoPoint, you will receive guests before their shoot, present their photos, and handle the sales process. The company offers: Training program. Full-time, indefinite contract. Shared accommodation provided. Meals included at the workplace (Hotel). Professional photographic equipment. 30 days of vacation per year. Social security and contributions. Flight tickets between work destinations as determined by the company. Assistance for EU citizens in obtaining work permits in Spain. Fixed net salary of €1,069 plus commissions on sales (€100-€300). Requirements: Professional or amateur knowledge of photographic techniques. Passion for photography. Willingness to work towards sales targets. Ability to work collaboratively in a team. Good level of English (additional languages are a plus). Strong interpersonal skills. Positive and dynamic personality. Outgoing character. Willingness to relocate as needed.

• Contrato indefinido
• Jornada completa
• 1300 € - 1400 € Bruto/mes

• Málaga
• Híbrido
• Hace 7h
  Nueva

Do you speak German and enjoy connecting with people? Join an international hotel chain in Málaga and grow your career in a sales-driven, international environment. ¿ What do we offer? Permanent contract (2-month probation). Salary: €1,791.66 gross/month (€21,500 gross/year). €1,500 sign-on bonus. Full-time: 39 hours/week. Paid training from day one (on-site). - Start date: 31st August. International environment with career growth opportunities. Wellbeing programs (fitness, nutrition, mindfulness). Your role Handle inbound calls in German. Convert inquiries into confirmed hotel bookings. Deliver an excellent customer experience. What we’re looking for Native or near-native German. Sales experience (essential). Strong commercial mindset and results focus. Advanced English. Based in Málaga or willing to relocate. ¿ Schedule Rotational shifts between 08:00 and 22:00. Monday to Sunday, with alternating weekends. Location Centro District – Málaga Create your best moments. Join #FoundeverLife Foundever is committed to diversity, inclusion, and equal opportunities. Blind CV screening is encouraged

• Contrato indefinido
• Jornada completa
• 21.000 € - 23.000 € Bruto/año

• Barcelona
• Presencial
• 10 jun

Buscamos un conserje nocturno. Trabajo a tiempo parcial, 3 días a la semana. El horario es de 23:00 a 07:00, con horario partido de 03:00 a 05:00. Las tareas consisten en registrar a los huéspedes que llegan tarde, mantener limpias las zonas comunes y preparar las sábanas y el material de limpieza para el día siguiente. En caso de que surja alguna duda o problema durante la noche, os pedimos que llameis a un responsable para que os asista.

• Contrato indefinido
• Jornada completa
• 600 € - 900 € Bruto/mes